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For Companies At a Glance
- Tasks: Supervise food and beverage operations, ensuring excellent customer service and event management.
- Company: Join Accor, a global leader in hospitality with a passion for responsible service.
- Benefits: Enjoy exclusive perks, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team creating memorable experiences for guests and colleagues.
- Qualifications: Experience in food service, strong communication skills, and a passion for hospitality.
- Other info: Flexible hours and opportunities to work across various departments.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, fulfil yourself, discover other professions, and pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you do with us, regardless of your profession, will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.
Job Description
Food & Beverage Supervisor
Purpose of the role:
- Taking conference and banqueting bookings and dealing with follow-up correspondences.
- Doing show rounds with customers and up-selling the hotel's conference and banqueting facilities.
- Ensuring that function rooms are set up to the required standard.
- Maintaining an excellent level of customer care by ensuring that conference and banqueting delegates as well as hotel guests' needs are met.
- Ensuring that customers receive courteous, friendly, and efficient service at all times.
- Maintaining close daily communication with the kitchen regarding beverage and food needs for functions.
- Familiarising yourself with clients who use the hotel frequently.
- Point of contact on the day for conferences and events.
- Overseeing the setup of rooms, ensuring they match client specifications and are clean prior to arrival.
- Liaising with the General Manager to ensure that food outlets are staffed according to business levels.
- Maintaining the highest standard of food and general hygiene, ensuring compliance with health and safety regulations.
- Ensuring waiting staff are fully trained in the operation of the till and that all security procedures are followed.
- Managing the event/conference on the day.
- Having complete knowledge of all food and beverage items available.
- Overseeing the bar, including beer lines/waste and stock control.
- Ensuring stock rotation procedures are followed and managed accordingly.
- Ensuring daily cash readings are done according to company standards.
- Recording all staff meals and drinks in designated record books.
- Being familiar with food and licensing laws.
- Ensuring Food and Beverage staff are dressed in uniform according to hotel and company standards.
- Attending any company training as required.
- Undertaking any other reasonable requests made by management.
- Problem-solving any issues that arise.
- Being flexible to work in other departments depending on business needs.
Qualifying Person Specification:
- To be flexible.
- Have a
EN - Food & Beverage Supervisor in Nottingham employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EN - Food & Beverage Supervisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Food & Beverage Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up at events! Attend local hospitality events or job fairs. This is your chance to meet potential employers face-to-face and make a lasting impression. Bring your best self and be ready to chat about your passion for food and service.
✨Tip Number 3
Don’t underestimate social media! Use platforms like LinkedIn to connect with industry professionals and follow companies you’re interested in. Engage with their posts and share your own insights about food and beverage trends.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your experience in managing events and providing top-notch customer service. Let’s get you that interview!
We think you need these skills to ace EN - Food & Beverage Supervisor in Nottingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and service shine through! Share any experiences that highlight your enthusiasm for creating memorable customer experiences, as this aligns perfectly with our Heartist philosophy.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your ability to manage events, oversee teams, and maintain high standards of service – these are key to standing out!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This will help us quickly see how you fit into our team and the role of Food & Beverage Supervisor.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Novotel Hotels
✨Know Your Menu Inside Out
As a Food & Beverage Supervisor, you’ll need to have a solid understanding of the food and drink offerings. Familiarise yourself with the menu, including ingredients, preparation methods, and any special dietary options. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Accor values exceptional customer service, so be prepared to share examples of how you've gone above and beyond for guests in previous roles. Think of specific situations where you resolved issues or enhanced a customer's experience, as this will demonstrate your commitment to hospitality.
✨Demonstrate Team Leadership
As a supervisor, you'll be leading a team, so highlight your leadership skills during the interview. Discuss how you motivate and train staff, manage conflicts, and ensure high standards of service. Providing concrete examples will help illustrate your ability to lead effectively.
✨Be Ready to Discuss Problem-Solving
In the hospitality industry, unexpected challenges can arise. Prepare to discuss how you've handled difficult situations in the past, whether it’s a last-minute booking change or a staffing issue. Showing that you can think on your feet and maintain a positive attitude will set you apart.