At a Glance
- Tasks: Take orders, maximise sales, and ensure a clean service area.
- Company: Join Accor, a leader in responsible hospitality with 45+ brands worldwide.
- Benefits: Earn £14.80/hour, enjoy free stays, and receive discounts at hotels globally.
- Other info: Great training opportunities and a chance to grow your career globally.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Must have a service-focused personality and a love for food and beverage.
The predicted salary is between 14 - 15 £ per hour.
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
Join us at Accor, where life pulses with passion! By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are, with opportunities to grow, pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning—to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests. Take orders and send them to kitchen staff through the POS system. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Take responsibility for your designated section and station. Must be available to work from 6:30am including weekends.
Qualifications:
- Service focused personality is essential and a passion for everything food and beverage
- Expert in selling and promoting hotel facilities and services
Benefits:
- £14.80 salary per hour
- Service Charge
- Benefit from a free one- or two-day break in another Accor property in the UK each year
- Employee discounted rates in Accor Hotels worldwide
- Excellent training and development opportunities within the hotel and throughout Accor worldwide
- Complimentary meals on duty
- Recommend a Friend bonus
- Cycle to Work Scheme
- Further discounts in Accor properties worldwide (brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis)
The successful candidate must have eligibility to work in the UK.
F&B Team Member in London employer: Novotel Hotels
Accor Group is an exceptional employer that champions responsible hospitality and fosters a vibrant work culture where every team member is valued as a Heartist®. With a commitment to employee growth, you will have access to extensive training and career advancement opportunities, not just within your hotel but across the globe. Enjoy exclusive benefits such as competitive pay, complimentary meals, and unique perks like free stays at other Accor properties, all while contributing to creating memorable experiences for guests and making a positive impact on the planet.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in London
✨Tip Number 1
Get to know the company! Research Accor and its brands so you can chat about their values and what makes them tick. This shows you're genuinely interested and ready to be a Heartist®.
✨Tip Number 2
Practice your order-taking skills! Role-play with a friend or family member to get comfortable with suggestive selling. The more confident you are, the better you'll connect with guests.
✨Tip Number 3
Dress to impress! When you show up for an interview, make sure you look sharp and professional. It’s all about making that great first impression in the hospitality world.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace F&B Team Member in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and beverage shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, less is often more!
Tailor Your Application:Make sure to customise your application for the F&B Team Member role. Mention specific skills or experiences that relate directly to the job description, like your ability to take orders accurately or your knowledge of suggestive selling.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Accor!
How to prepare for a job interview at Novotel Hotels
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Accor. Being able to discuss menu items confidently will show your passion for the role and help you stand out as a candidate who is genuinely interested in the hospitality industry.
✨Showcase Your Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this aligns perfectly with Accor's focus on creating memorable experiences.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the hospitality environment. It’s all about making a great first impression!
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or career progression within Accor. This shows that you're not just interested in the job, but also in growing with the company and contributing to its mission.
