At a Glance
- Tasks: Welcome guests and ensure their stay is memorable from check-in to check-out.
- Company: Join the vibrant team at Novotel Hotels in Leeds.
- Benefits: Training opportunities, career progression, and a friendly work environment.
- Other info: Great chance to grow your career in the hospitality industry.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: Friendly attitude and excellent communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Novotel Hotels in Leeds is seeking a friendly Reception Agent to welcome guests from arrival to departure, ensuring memorable stays and smooth check-in/out procedures.
You will respond to guest requests, promote hotel facilities, upsell where appropriate, and support colleagues with a warm, professional service.
Training and progression opportunities through Accor Academies are available.
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We think you need these skills to ace Guest Experience Concierge - Front Desk in Leeds
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Customer Service
Adaptability
Teamwork
