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- Tasks: Supervise housekeeping, ensure cleanliness, and support the Head Housekeeper.
- Company: Join Novotel, part of Accor's global hospitality network with 5,500 hotels.
- Benefits: Opportunities for development, a positive work culture, and a focus on responsible hospitality.
- Why this job: Make a real impact on guest experiences while working in a supportive team environment.
- Qualifications: Experience in hospitality preferred; strong attention to detail and good communication skills required.
- Other info: 30 hours per week, entry-level position with potential for growth.
The predicted salary is between 21600 - 36000 £ per year.
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Company Description
Join a hotel that is part of the Accor network, which includes over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. We believe in your potential and offer many opportunities for development and advancement. Every gesture, smile, and action helps create a positive impact for our customers, colleagues, and our planet. We embody the vision of responsible hospitality.
Job Description
Job Overview
We are seeking a dedicated Housekeeping Supervisor to join our team. The ideal candidate will have experience in hospitality or hotel environments, with a commitment to maintaining high cleanliness and hygiene standards. You will play a crucial role in ensuring our facilities are welcoming and comfortable for all guests.
Duties
- Work closely with the Head Housekeeper to ensure all rooms meet required standards and complete room checks after cleaning.
- Perform cleaning of guest rooms, bathrooms, and common areas following the cleaning schedule.
- Dust and polish furniture, fixtures, and fittings to maintain an appealing environment.
- Cover for the Head Housekeeper when absent, including opening shifts and completing task sheets for the team.
- Report maintenance issues or safety hazards promptly to management.
- Maintain cleaning supplies and equipment in good condition and ensure they are stocked.
- Follow health and safety protocols to ensure guest and staff well-being.
Requirements
- Previous experience in a housekeeping role within hospitality is preferred.
- Strong attention to detail and ability to work independently and efficiently.
- Excellent time management skills.
- Good communication skills for guest and team interactions.
- A positive attitude and willingness to learn new cleaning techniques.
- Physical stamina for tasks involving standing, walking, lifting, and bending.
Location: Novotel Wolverhampton, Union Street, WV1 3JN
Hours: 30 per week
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Housekeeping Supervisor employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the Novotel brand and its values. Understanding their commitment to responsible hospitality will help you align your answers during any interviews and show that you're a good fit for their team.
✨Tip Number 2
Highlight your previous experience in housekeeping or hospitality roles. Be ready to discuss specific examples of how you've maintained cleanliness and hygiene standards, as this is crucial for the Housekeeping Supervisor position.
✨Tip Number 3
Prepare to demonstrate your leadership skills. Since you'll be covering for the Head Housekeeper, think of instances where you've successfully led a team or managed tasks independently, showcasing your ability to take charge.
✨Tip Number 4
Brush up on health and safety protocols relevant to housekeeping. Being knowledgeable about these practices will not only impress your interviewers but also show your commitment to guest and staff well-being.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Housekeeping Supervisor position. Understand the key responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or hospitality. Be specific about your roles and achievements, particularly those that demonstrate your attention to detail and ability to maintain high cleanliness standards.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as time management, communication, and physical stamina. Use examples from your past work to illustrate how you've successfully applied these skills in a similar environment.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Novotel and how you align with their vision of responsible hospitality. Keep it concise but impactful.
How to prepare for a job interview at Novotel Hotels
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where you ensured high cleanliness and hygiene standards. This will demonstrate your commitment to maintaining the hotel's reputation.
✨Highlight Your Teamwork Skills
This role involves working closely with the Head Housekeeper and other team members. Share experiences that showcase your ability to collaborate effectively, resolve conflicts, and support your colleagues in achieving common goals.
✨Demonstrate Your Time Management Abilities
Time management is key in housekeeping. Prepare to explain how you prioritise tasks and manage your time efficiently, especially during busy periods. Providing examples of how you've handled tight schedules will impress your interviewers.
✨Prepare Questions About Health and Safety Protocols
Since health and safety are paramount in hospitality, come prepared with questions about the hotel's protocols. This shows your understanding of the importance of these measures and your proactive approach to ensuring guest and staff well-being.