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For Companies At a Glance
- Tasks: Keep guest rooms spotless and create memorable experiences.
- Company: Join a global hotel network with over 5,500 locations.
- Benefits: Enjoy discounts worldwide, learning opportunities, and free parking.
- Why this job: Be part of a caring team making a positive impact on guests and the planet.
- Qualifications: Warm personality, organisational skills, and a focus on guest needs.
- Other info: Day shifts only; perfect for balancing work and studies.
Overview
Join a hotel that is a member of the Accor network, with a group that includes more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. We value development and advancement opportunities and aim to create a positive impact for customers, colleagues and the planet through responsible hospitality.
Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Job Description
Housekeeping Attendant
You are at the heart of the hotel. As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring a clean, comfortable space, and contribute to creating a memorable guest experience.
What’s in it for you
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through Corporate Social Responsibility activities, like Planet 21
Your responsibilities
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Protect guests’ privacy and belongings while delivering exceptional service
Qualifications
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus on guest needs, professional and welcoming
- Excellent organizational skills and time management
Additional Information
- Free parking on site
- Day shift only
Employment details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
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Housekeeping Attendant employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the Accor brand and its values. Understanding their commitment to responsible hospitality and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to share specific examples of how you've gone above and beyond to ensure guest satisfaction, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your organisational skills and time management abilities. You might be asked situational questions about how you prioritise tasks, so think of scenarios where you've effectively managed your time in a busy environment.
✨Tip Number 4
Showcase your warm and caring personality during any interactions. The role is all about creating memorable experiences for guests, so let your genuine enthusiasm for hospitality shine through in conversations.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Housekeeping Attendant position. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your warm and caring personality. Mention any previous housekeeping experience and how it has prepared you for this role. Show enthusiasm for working in a hotel that values responsible hospitality.
Highlight Relevant Skills: In your CV, emphasise your organisational skills, time management, and ability to anticipate guest needs. Use specific examples from past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the housekeeping role.
How to prepare for a job interview at Novotel Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to ensure guest satisfaction, as this aligns with the hotel's values of creating memorable experiences.
✨Highlight Your Organisational Skills
As a Housekeeping Attendant, you'll need excellent organisational skills. Be prepared to discuss how you manage your time effectively and prioritise tasks, especially when handling multiple rooms or requests.
✨Demonstrate Attention to Detail
During the interview, provide examples of how you pay attention to detail in your work. This could include specific cleaning techniques or how you personalise guest experiences, which is crucial for maintaining high standards in housekeeping.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the hotel’s culture. Ask about opportunities for growth and how the hotel supports its staff, which reflects your desire to develop within the company.
