At a Glance
- Tasks: Join us as a Housekeeping Attendant, keeping our hotel sparkling clean and welcoming.
- Company: Novotel Hotels is a leading hospitality brand known for its commitment to guest satisfaction.
- Benefits: Enjoy flexible hours, training opportunities, and a vibrant work environment.
- Why this job: Be part of a diverse team, make guests feel at home, and develop valuable skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: This role may require you to adapt to different departments based on business needs.
The predicted salary is between 20000 - 28000 £ per year.
Overview
Join to apply for the Housekeeping Attendant role at Novotel Hotels
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.
Location: Greater Leeds Area, Leeds, England, United Kingdom
Responsibilities
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service
Qualifications
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
Benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Free parking on site
- Day shift only
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
Note: This description reflects the responsibilities and qualifications for the Housekeeping Attendant role at Novotel Hotels; wording is kept to the original intent without adding non-specified details.
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Housekeeping Attendant employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and health and safety regulations in the hospitality industry. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Showcase your flexibility and adaptability by preparing examples of how you've successfully handled changing work environments or unexpected challenges in previous roles. This is crucial for a housekeeping position where priorities can shift quickly.
✨Tip Number 3
Highlight your interpersonal skills by discussing any past experiences where you effectively communicated with team members or guests. Building rapport is key in hospitality, so be ready to share how you’ve done this.
✨Tip Number 4
Prepare to discuss your attention to detail and organisational skills. You might want to think of specific instances where your thoroughness made a difference, such as catching an oversight that improved guest satisfaction.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise skills such as attention to detail, time management, and customer service, which are crucial for the Housekeeping Attendant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention specific qualities from the job description, like being adaptable and having strong communication skills, to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, focus on skills that align with the responsibilities listed, such as cleaning techniques, knowledge of health and safety regulations, and the ability to work independently. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housekeeping Attendant.
How to prepare for a job interview at Novotel Hotels
✨Show Your Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook, such as dust in corners or the need for replenishing supplies. Share specific examples from past experiences where your keen eye made a difference.
✨Demonstrate Your Flexibility
Flexibility is key in the hospitality industry. Be prepared to discuss how you've adapted to changing situations in previous roles. Whether it was covering shifts or adjusting to last-minute requests, showing that you can handle unpredictability will impress your interviewers.
✨Emphasise Your Communication Skills
Good communication is essential for a Housekeeping Attendant, especially when liaising with other departments. Prepare to talk about how you effectively communicate with team members and management, and provide examples of how this has helped resolve issues or improve service.
✨Highlight Your Commitment to Health and Safety
Understanding health and safety regulations is vital in this role. Familiarise yourself with relevant policies and be ready to discuss how you prioritise safety in your work. Mention any training or certifications you have that relate to health and safety practices.