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For Companies At a Glance
- Tasks: Ensure guest satisfaction and handle front desk inquiries with a smile.
- Company: Join a well-known hotel chain with a focus on exceptional service.
- Benefits: Competitive hourly wage and discounts at Accor hotels worldwide.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Service-focused personality; previous experience is a plus.
- Other info: Part-time role with flexible hours in a vibrant environment.
The predicted salary is between 11 - 16 £ per hour.
A well-known hotel chain is inviting applications for a Front of House Reception Team Member position in London. This part-time role is crucial for ensuring guest satisfaction by providing top-quality services and handling any front desk inquiries.
Candidates should have a service-focused personality and problem-solving abilities, with previous experience considered a plus.
The position offers a competitive hourly wage and various employee benefits, including discounts at Accor hotels worldwide.
Guest Experience Host - Front Desk (Part Time) employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - Front Desk (Part Time)
✨Tip Number 1
Make sure to showcase your service-focused personality during interviews. We want to see how you handle guest inquiries and ensure satisfaction, so think of examples from your past experiences that highlight your problem-solving skills.
✨Tip Number 2
Research the hotel chain before your interview. Knowing their values and what they stand for will help us see that you're genuinely interested in being part of the team and providing top-quality services to guests.
✨Tip Number 3
Practice common front desk scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations, which is key for a role like this.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Experience Host - Front Desk (Part Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your service-focused personality shine through! We want to see how you connect with guests and handle inquiries, so don’t be shy about sharing your experiences.
Tailor Your Application: Make sure to customise your application for the Front Desk role. Highlight any relevant experience you have in hospitality or customer service, as this will show us you're a great fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Novotel Hotels
✨Know the Company
Before your interview, do a bit of research on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Service Skills
As a Guest Experience Host, your service-focused personality is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your problem-solving abilities and commitment to guest satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling complaints or managing difficult guests. Practising your responses can help you feel more confident and articulate during the interview. Remember, it’s all about showing how you can contribute to a positive guest experience.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presentation in a front desk role.
