Front Office Team Lead: Guest Experience Champion

Front Office Team Lead: Guest Experience Champion

Full-Time On-site
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Novotel Edinburgh Centre is seeking a Front Office Team Leader to guide the reception staff and ensure a welcoming, seamless guest journey from arrival to departure.

You will lead day-to-day operations, coach colleagues, handle guest concerns with empathy, and collaborate with other departments to deliver memorable experiences in a busy city hotel.

Join our team and grow with Accor in a role that blends hands-on leadership with guest-centered service.

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Front Office Team Lead: Guest Experience Champion employer: Novotel Hotels

Novotel Milton Keynes is an exceptional employer, offering a supportive and inclusive work culture that prioritises teamwork and employee wellbeing. With access to global brand benefits, career development opportunities, and a positive working environment, team members can thrive in their roles while enjoying the vibrant local community and excellent transport links. The hotel's commitment to personal growth and recognition makes it a fantastic place for those looking to build a rewarding career in hospitality.

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Contact Details:

Novotel Hotels Recruitment Team