Novotel London Excel, part of the Accor family, is seeking a dedicated Reception Manager to lead the front desk and ensure an exceptional guest experience.
You will oversee daily operations, coach a dynamic team, and collaborate with the Room Division Manager to maintain service excellence and smooth delivery across all shifts.
The role demands a hands-on leader with strong communication, a passion for hospitality, and a focus on upselling and guest satisfaction in a busy London hotel.
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Front Office Manager: Elevate Guest Experience employer: Novotel Hotels
Novotel Milton Keynes is an exceptional employer, offering a supportive and inclusive work culture that prioritises teamwork and employee wellbeing. With access to global brand benefits, career development opportunities, and a positive working environment, team members can thrive in their roles while enjoying the vibrant local community and excellent transport links. The hotel's commitment to personal growth and recognition makes it a fantastic place for those looking to build a rewarding career in hospitality.
