Front Desk Heartist: Multiskilled FOH Reception
Front Desk Heartist: Multiskilled FOH Reception

Front Desk Heartist: Multiskilled FOH Reception

Full-Time 22000 - 30000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins, and ensure a tidy environment.
  • Company: Leading hotel chain in the UK focused on memorable guest experiences.
  • Benefits: Opportunities for learning, growth, and a vibrant work atmosphere.
  • Why this job: Join a dynamic team and create unforgettable experiences for guests.
  • Qualifications: Strong customer service skills and attention to detail.
  • Other info: Perfect for those looking to kickstart a career in hospitality.

The predicted salary is between 22000 - 30000 Β£ per year.

A leading hotel chain in the United Kingdom seeks a Front of House Multiskilled Receptionist to ensure guests have a memorable experience. You will welcome visitors, manage check-ins, and maintain a tidy environment while working closely with the team.

Ideal candidates will possess strong customer service skills and attention to detail, with the opportunity to learn and grow in the hospitality field.

Front Desk Heartist: Multiskilled FOH Reception employer: Novotel Hotels

As a leading hotel chain in the United Kingdom, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our Front Desk Heartists enjoy comprehensive training and development opportunities, ensuring personal and professional growth while being part of a dynamic team dedicated to creating memorable experiences for our guests.
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Contact Detail:

Novotel Hotels Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front Desk Heartist: Multiskilled FOH Reception

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Practice your customer service skills! Role-play common scenarios you might face at the front desk. This will help you feel more confident and prepared when you get that interview call.

✨Tip Number 3

Research the hotel chain! Knowing their values and what makes them unique can give you an edge during interviews. Plus, it shows you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for jobs that suit your skills. Don’t miss out on the chance to join a fantastic team in the hospitality field!

We think you need these skills to ace Front Desk Heartist: Multiskilled FOH Reception

Customer Service Skills
Attention to Detail
Teamwork
Communication Skills
Time Management
Problem-Solving Skills
Multitasking
Adaptability
Organisational Skills
Hospitality Knowledge

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the hospitality vibe.

Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or hospitality. We love seeing how you've made guests feel welcome and valued, so share those stories that demonstrate your skills!

Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors before hitting send. A polished application shows us you care about the little things, just like we do for our guests.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Novotel Hotels

✨Know the Company Inside Out

Before your interview, take some time to research the hotel chain. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Customer Service Skills

As a Front Desk Heartist, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for visitors.

✨Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the role and understand the importance of presentation in the front-of-house environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Front Desk Heartist: Multiskilled FOH Reception
Novotel Hotels

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