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For Companies At a Glance
- Tasks: Join our team to take orders, deliver food, and ensure guest satisfaction.
- Company: Novotel Hotels is part of Accor, a global leader in hospitality.
- Benefits: Earn £12.81/hour, enjoy free hotel stays, and discounts at restaurants worldwide.
- Why this job: Gain valuable experience, develop skills, and contribute to a sustainable future.
- Qualifications: No prior experience needed, just a valid UK work visa.
- Other info: Explore opportunities across 5000 hotels in over 100 countries.
Overview
Join to apply for the Food & Beverage Team Member role at Novotel Hotels.
Responsibilities
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
- Take orders and send them to kitchen staff through the POS system.
- Deliver orders promptly to the kitchen production area.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- When working in Room Service, promptly answer the telephone and maximise sales opportunities through knowledge of product and suggestive selling.
- Ensure room service trays and trolleys are set up correctly and collected promptly when guests have finished.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Benefits
- Hourly rate £12.81.
- Free night stays in our UK hotels and up to 30% discount in Accor Restaurants (T&C Applies).
- Discounted hotel rates worldwide in Accor Hotels.
- Continuously learn and develop yourself with the Accor Academy.
- Support your wellbeing in your professional and personal lives.
- Grow your experience anywhere. Explore opportunities across 5000 hotels in over 100 countries.
- Participate actively in initiatives to build a more inclusive and sustainable world.
- And many more benefits and perks.
- You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
Qualifications
- Entry level position.
- You must be eligible to live and work in the UK and hold a current work visa.
Job Details
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
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Food & Beverage Team Member employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the menu and offerings at Novotel Hotels. Knowing the products inside out will not only help you in suggestive selling but also impress your potential employers during the interview.
✨Tip Number 2
Practice your communication skills, especially in taking orders and interacting with guests. Being able to convey information clearly and confidently can set you apart from other candidates.
✨Tip Number 3
Demonstrate your understanding of hygiene and food safety practices. This is crucial in the food and beverage industry, and showing that you prioritise these aspects can make a strong impression.
✨Tip Number 4
Be prepared to discuss your ability to work in a team and handle busy service periods. Sharing examples of past experiences where you've thrived in a fast-paced environment can highlight your suitability for the role.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Food & Beverage Team Member position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Create a CV that showcases your customer service experience, any previous roles in hospitality, and your ability to work in a team. Use bullet points for clarity and ensure it is well-structured.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as your experience with order taking or maintaining hygiene standards.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Novotel Hotels
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage offerings at Novotel Hotels. Being able to discuss menu items confidently and suggestively sell them during the interview will show your enthusiasm and readiness for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle orders accurately and maintain a positive attitude, as these are crucial for a Food & Beverage Team Member.
✨Practice Order Taking Scenarios
Simulate order-taking scenarios with a friend or family member. This will help you get comfortable with repeating orders back to guests and ensuring accuracy, which is key for this position.
✨Show Your Team Spirit
Emphasise your ability to work well in a team environment. Discuss any previous experiences where you collaborated with others to achieve a common goal, as teamwork is essential in the hospitality industry.
