At a Glance
- Tasks: Join our team to deliver exceptional service in our Restaurant and Bar.
- Company: Accor is a global leader in hospitality, celebrating diversity and personal growth.
- Benefits: Enjoy competitive pay, free meals, discounts, and opportunities for career development.
- Other info: We embrace diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a fun, dynamic team that values kindness and positive impact.
- Qualifications: Previous bartending experience and a passion for food and beverage are essential.
Company Description
\"Why work for Accor?\"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.
Main Responsibilities
- Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
- Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Preparing and serving a wide range of cocktails and coffees
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Maintaining hygienic food service techniques during service
- Cleaning and sanitizing tables
- Taking a positive problem-solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.
A Bit About You
Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
Qualifications
To be successful in this role we ask that you have:
- Previous experience as a bartender within hotels or service-based industry is required.
- Sense of urgency.
- Yes, yes, yes mentality.
- Can do attitude.
- Have a genuine passion for food and beverage.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
PERKS FOR YOU
- Salary: £14.80 / hour
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in UK and North Ireland
- Friends & Family discounts
- 30% food discounts in our restaurants
- Pension Scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration
#J-18808-Ljbffr
F&B Team Member / Bartender in Brentford employer: Novotel Hotels
Novotel Hotels is an excellent employer, offering a dynamic work environment at the heart of London. With a commitment to employee growth through training and a culture that values inclusivity, team members enjoy competitive pay and unique benefits like a Discount Card for Accor Hotels Worldwide. Join us to be part of a supportive team dedicated to ensuring guest comfort and safety.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member / Bartender in Brentford
✨Tip Number 1
Familiarise yourself with the menu and beverage offerings at Novotel. Knowing the cocktails and coffees inside out will not only impress during your interview but also show your genuine passion for food and beverage.
✨Tip Number 2
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in a fast-paced environment. This will resonate well with the company's emphasis on being a team player.
✨Tip Number 3
Prepare to discuss how you handle guest complaints or issues positively. Highlighting your problem-solving abilities will align with their desire for someone who can maintain a calm and courteous demeanour under pressure.
✨Tip Number 4
Showcase your personality! Novotel values authenticity and diversity, so be yourself during the interview. Share what makes you unique and how you can contribute to creating a fun and engaging atmosphere for guests.
We think you need these skills to ace F&B Team Member / Bartender in Brentford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the hospitality industry, particularly any bartending roles. Emphasise skills like customer service, teamwork, and your ability to work under pressure.
Craft a Compelling Cover Letter:Write a cover letter that reflects your personality and passion for food and beverage. Mention why you want to work at Novotel Hotels and how you align with their values of fun, kindness, and teamwork.
Showcase Relevant Skills:In your application, clearly outline your bartending skills, such as cocktail preparation and customer interaction. Highlight any previous experience in fast-paced environments to demonstrate your ability to handle pressure.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Novotel Hotels
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the food and beverage industry. Share experiences that highlight your love for creating memorable guest experiences, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with others in previous jobs. Highlight any specific instances where you supported your colleagues or contributed to a positive team environment.
✨Prepare for Practical Questions
Expect questions about your bartending skills and knowledge of beverages. Brush up on cocktail recipes and service techniques, and be ready to discuss how you would handle various guest scenarios.
✨Exude Professionalism and Grooming
First impressions matter, especially in hospitality. Dress smartly and maintain excellent grooming standards for your interview. This will reflect your understanding of the professional image expected in the role.
