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- Tasks: Serve food and drinks, maintain cleanliness, and create memorable guest experiences.
- Company: Join the Novotel Edinburgh Centre, part of the global Accor family.
- Benefits: Earn £12.81/hour, with increases, plus discounts and free stays at hotels.
- Why this job: Be part of a vibrant team and connect with guests in a fast-paced environment.
- Qualifications: Passion for hospitality, great communication skills, and a friendly personality.
- Other info: Enjoy 28 days holiday, training opportunities, and a supportive work culture.
The predicted salary is between 12 - 13 £ per hour.
Salary: £12.81/hour, increasing to £13.45/hour by 1st April 2026. Applicants must have the current right to work in the UK.
What Is In It For You:
- ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dining, shopping and more)
- Free night stays in our UK hotels (T&C Applies)
- Hotel discounts for your Friends and Family
- Training & Development
- International career opportunities
- 28 days holidays per year (up to 33 with length of service)
- Support your wellbeing in your professional and personal lives
- Recommend a Friend Incentive
- Pension Scheme
- Complimentary Staff meal
- Uniform provided
Our objective is simple: make you grow and give you the spark to unleash your personality.
Job Description:
Our mission at Novotel Edinburgh Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
- Ensure breakfast and dining areas are tidy and food replenished at all times.
- Serving drinks and taking food orders through the POS system.
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance; ensure items are announced.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Qualifications:
As our next Food and Beverage Team Member, you…
- Have a passion for customer service and hospitality.
- Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
- Fluent in English.
- Have great communication and customer relationship skills.
- Connect and work together with your team to ensure every guest leaves with a wish to return.
Additional Information:
Our mission at Novotel Edinburgh Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you.
If you feel you are the right candidate for the role, please click 'apply' now. We’d love to hear from you.
One more thing… By working at the Novotel Edinburgh Centre you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities.
Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Food & Beverage Team Member in Edinburgh employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Novotel's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about connecting with guests, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you care about making a good impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food & Beverage Team Member in Edinburgh
Some tips for your application 🫡
Show Your Passion: Let your love for customer service and hospitality shine through in your application. We want to see that sparkling personality of yours right from the start!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for team players who can connect with guests and colleagues alike.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our Food & Beverage Team.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Novotel Hotels
✨Know the Company
Before your interview, take some time to research Novotel Edinburgh Centre and its mission. Understanding their focus on creating memorable moments for guests will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Team Member, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for hospitality and your ability to create positive experiences.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling difficult situations, and maintaining hygiene standards. Practising your responses will help you feel more confident and articulate during the interview, making it easier to showcase your sparkling personality.
✨Dress the Part
Even though you’ll be provided with a uniform, dressing smartly for the interview shows professionalism and respect for the opportunity. Aim for a neat and tidy appearance that reflects the hospitality industry’s standards, as first impressions matter!