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- Tasks: Welcome clients, set up events, and maintain cleanliness in meeting rooms.
- Company: Join Accor at Novotel London Blackfriars for a vibrant hospitality experience.
- Benefits: Earn £13.88/hour, enjoy discounts, complimentary hotel stays, and training opportunities.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in Food & Beverage or Events with excellent customer service skills.
- Other info: Diverse and inclusive workplace with great career development prospects.
The predicted salary is between 11 - 16 £ per hour.
Our Conference & Banqueting Porter is responsible for:
- Greeting and welcoming clients in a professional manner upon arrival
- Room set up before and after the events
- Maintaining the cleanliness in back of house and in the meeting rooms
- Covering Restaurant shifts during quieter times in events
- Meeting the clients needs
Schedule
Full time contract. Full flexibility required throughout the week.
Qualifications
About you…
- Previous experience in Food & Beverage, or Events
- Exceptional customer service skills, communication and time management skills
- A friendly and warm personality with immaculate grooming and presentation
- Possess a proactive and resourceful approach with high level of accuracy and attention to detail
Benefits
- Hourly rate: £13.88/h
- Pension Scheme
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotels twice per year (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Conference & Banqueting Porter employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Porter
✨Tip Number 1
Get to know the venue! Familiarise yourself with Novotel London Blackfriars and its offerings. This way, when you walk in for an interview, you can chat confidently about what makes it special and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Since the role is all about exceptional service, think of scenarios where you’ve gone above and beyond for a guest. Share these stories during your interview to show you’re the perfect fit.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and presentable when you arrive for your interview. It shows you care about the role and the company’s standards.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us get to know you better and ensures you don’t miss out on any exciting opportunities at Accor.
We think you need these skills to ace Conference & Banqueting Porter
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and warm nature. Remember, we’re looking for someone who fits in with our team culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in Food & Beverage or Events. Mention specific skills that match the job description, like exceptional customer service or time management. This shows us you’ve done your homework!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Novotel Hotels
✨Know the Company
Before your interview, take some time to research Accor and Novotel London Blackfriars. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Conference & Banqueting Porter, exceptional customer service is key. Prepare examples from your previous experience where you went above and beyond for a client. Highlight your communication skills and how you handle challenging situations with a friendly and warm approach.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial, especially when setting up rooms and maintaining cleanliness. Be ready to discuss how you ensure high standards in your work. You might even want to mention specific instances where your attention to detail made a difference in an event or service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about training opportunities, team culture, or how they support employee development. It’s a great way to engage with your interviewers.
