Novotel London Brentford is seeking a proactive Front Office Team Leader to drive guest satisfaction and lead our front desk across a multi-hotel site. You will mentor the team, oversee daily operations, and ensure outstanding service at check-in/check-out while collaborating with other departments.
You will guide staff, uphold high standards of presentation in reception, and actively manage guest feedback to maintain a memorable stay.
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Front Office Team Leader: Elevate Guest Experience in Brentford employer: Novotel Hotels
Novotel Milton Keynes is an exceptional employer, offering a supportive and inclusive work culture that prioritises teamwork and employee wellbeing. With access to global brand benefits, career development opportunities, and a positive working environment, team members can thrive in their roles while enjoying the vibrant local community and excellent transport links. The hotel's commitment to personal growth and recognition makes it a fantastic place for those looking to build a rewarding career in hospitality.
