At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and beverage service in London.
- Company: Join Accor, a global leader in hospitality that values your individuality.
- Benefits: Earn £15.80/hour, enjoy free meals, discounts, and career growth opportunities.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make memorable experiences for guests while having fun and making a positive impact.
- Qualifications: Experience in food and beverage leadership with strong communication skills.
The predicted salary is between 31000 - 33000 £ per year.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
We are seeking an enthusiastic and experienced Food & Beverage Team Leader to join our dynamic team in the heart of London. As a key member of our hospitality team, you will play a crucial role in ensuring exceptional service delivery and team management in our food and beverage operations.
- Lead and motivate the food and beverage team to deliver consistent and memorable service to all our guests
- Supervise daily operations of the restaurant, bar, and other food service areas
- Train, develop, and mentor team members to enhance their skills and performance
- Ensure compliance with health and safety regulations and maintain high standards of cleanliness
- Manage stock levels, place orders, and control costs whilst maintaining quality
- Handle guest queries and complaints promptly and professionally
- Collaborate with the kitchen team to ensure smooth service delivery
- Organise and oversee special events and promotions
- Conduct regular team meetings to discuss performance, set goals, and address any concerns
- Assist in creating staff schedules and managing payroll within the department
- Contribute to the development of new service procedures and standards to enhance guest satisfaction
A Bit About You
- Be Original – We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player – We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face – we’re in it together.
- Loves to have fun at work – Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts – We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind – We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
Qualifications
- Proven experience in a similar food and beverage leadership role
- Excellent communication and interpersonal skills
- Strong leadership abilities with a talent for motivating and developing team members
- Exceptional customer service orientation with a keen eye for detail
- Ability to thrive in a fast-paced, dynamic environment
- Proficiency in managing teams and delegating tasks effectively
- Thorough knowledge of food and beverage operations, including health and safety regulations
- Strong problem-solving skills and ability to make quick, sound decisions
- Excellent organisational skills with the ability to multitask efficiently
- Flexibility to work various shifts, including evenings and weekends
- Fluency in English is essential
- Relevant qualifications in hospitality management are desirable, but not mandatory
PERKS FOR YOU
- Salary: £15.80/ hour
- Service Charge
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in UK and North Ireland
- Friends & Family discounts
- 30% food discounts in our restaurants
- Pension Scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
FOOD & BEVERAGE TEAM LEADER in Brentford employer: Novotel Hotels
Accor is an exceptional employer that values individuality and fosters a vibrant work culture in the heart of London. With a strong commitment to employee growth, we offer extensive learning programmes, competitive benefits including discounted stays and meals, and a supportive environment where diversity is celebrated. Join us to not only advance your career but also to make a positive impact in the hospitality industry while enjoying a fun and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land FOOD & BEVERAGE TEAM LEADER in Brentford
✨Tip Number 1
Get to know the company culture before your interview. Accor values originality and teamwork, so think about how you can showcase your personality and collaborative spirit during your chat with them.
✨Tip Number 2
Prepare some examples of how you've led a team or handled guest complaints in the past. They want to see your leadership skills in action, so be ready to share those memorable moments!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm for the role by asking about their training programs or how they celebrate team successes. It’ll help you stand out as a candidate who’s genuinely interested.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Accor family and ready to embrace all the opportunities they offer.
We think you need these skills to ace FOOD & BEVERAGE TEAM LEADER in Brentford
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Food & Beverage Team Leader role. Highlight your relevant experience and skills that match the job description, especially your leadership abilities and customer service orientation.
Show Your Passion:We love candidates who are genuinely excited about hospitality! Share your enthusiasm for food and beverage service and how you plan to create memorable experiences for our guests.
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Accor.
How to prepare for a job interview at Novotel Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Understand the latest trends in hospitality and be ready to discuss how you can implement them in the role. This shows your passion and commitment to the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to manage and inspire others, which is crucial for the Food & Beverage Team Leader position.
✨Be Guest-Centric
Accor values exceptional customer service, so be ready to share stories about how you've gone above and beyond for guests. Highlight your problem-solving skills and how you handle guest complaints professionally. This will show that you align with their mission to create memorable experiences.
✨Embrace the Company Culture
Familiarise yourself with Accor's values and culture. Be prepared to discuss how you embody qualities like kindness, teamwork, and fun at work. Showing that you resonate with their ethos will make you a more attractive candidate for the role.
