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For Companies At a Glance
- Tasks: Provide top-notch service in our vibrant Restaurant and Bar, ensuring guest satisfaction.
- Company: Join a dynamic team at a leading hotel brand that values diversity and fun.
- Benefits: Earn £13.88 per hour, enjoy free meals, and access exclusive discounts worldwide.
- Why this job: Be part of a team that creates memorable experiences for guests while having fun.
- Qualifications: Experience in hospitality, a positive attitude, and a passion for food and drink.
- Other info: Opportunities for growth and development within a supportive and inclusive environment.
The predicted salary is between 28800 - 28800 £ per year.
You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.
Main Responsibilities
- Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
- Breakfast Buffet Setup and Replenishment
- Conveying the hotel's image through his/her attitude, professionalism and excellent grooming standards
- Communicating proficiently in English (spoken and written) with guests
- Preparing and serving a wide range of drinks and coffees
- Good knowledge of our products
- Take responsibility for your designated section and station
- Ensuring that the F&B area remains well stocked at all times
- Receiving and processing customers’ payments
- Maintaining hygienic food service techniques during service
- Cleaning and sanitizing tables
- Taking a positive problem‑solving approach to guest problems and concerns
- Actively selling and promoting hotel facilities and services
A Bit About You
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
Qualifications
- Previous experience within hotels or service-based industry is required.
- Sense of urgency.
- Yes, yes, yes mentality.
- Can do attitude.
- Have a genuine passion for food and beverage.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Strong interpersonal and problem solving abilities.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively and collaboratively as part of a team.
PERKS FOR YOU
- £13.88 per hour plus service charge
- Employee benefit card offering discounted rates at Accor worldwide
- Free and delicious meal breaks on duty
- Complimentary stays in UK and North Ireland
- Friends & Family discounts
- 30% food discounts in our restaurants
- Pension Scheme
- Staff Uniforms Provided
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Diversity & Inclusion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
F&B Team Member Breakfast in Brentford employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member Breakfast in Brentford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests, it’s crucial to convey your thoughts clearly and confidently. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your personality during the interview! They want someone who can bring fun and energy to the team. Share stories that highlight your passion for food and beverage, and how you’ve made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace F&B Team Member Breakfast in Brentford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your unique personality and how you can bring fun to the team. Don't be afraid to show us what makes you, you!
Tailor Your Experience: Make sure to highlight any previous experience in the service industry, especially in hotels or food and beverage roles. We love seeing how your past experiences can contribute to creating an engaging guest experience.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and make sure to communicate your skills and enthusiasm for the role effectively. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Novotel Hotels
✨Know Your Menu
Familiarise yourself with the breakfast menu and beverage offerings. Being able to discuss the ingredients, preparation methods, and any special promotions will show your genuine passion for food and beverage, which is key for this role.
✨Showcase Your Personality
This position values originality and fun, so let your personality shine through during the interview. Share experiences that highlight your ability to engage with guests and create memorable moments, as well as how you contribute to a positive team environment.
✨Demonstrate Team Spirit
Prepare examples of how you've worked collaboratively in previous roles. Emphasise your 'yes, yes, yes' mentality and how you support your colleagues, especially in high-pressure situations, to ensure a seamless guest experience.
✨Problem-Solving Mindset
Be ready to discuss how you've handled guest concerns or challenges in the past. Highlight your calmness under pressure and your proactive approach to problem-solving, as these traits are essential for maintaining a high standard of service.