At a Glance
- Tasks: Take orders, maximise sales, and ensure a clean service area.
- Company: Join Accor, a global leader in responsible hospitality.
- Benefits: Earn £14.80 per hour, enjoy free stays, and discounted rates worldwide.
- Other info: Great training opportunities and career growth across the globe.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Service-focused personality and a love for food and beverage.
The predicted salary is between 14 - 15 £ per hour.
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
Join us at Accor, where life pulses with passion! By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are, with opportunities to grow, pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning—to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Job Description:
- Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.
- Ensure accuracy by repeating order(s) to the guests.
- Take orders and send them to kitchen staff through the POS system.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Must be available to work from 6:30am including weekends.
Qualifications:
- Service focused personality is essential and a passion for everything food and beverage.
- Expert in selling and promoting hotel facilities and services.
Benefits:
- £14.80 salary per hour.
- Service Charge.
- Benefit from a free one- or two-day break in another Accor property in the UK each year.
- Employee discounted rates in Accor Hotels worldwide.
- Excellent training and development opportunities within the hotel and throughout Accor worldwide.
- Complimentary meals on duty.
- Recommend a Friend bonus.
- Cycle to Work Scheme.
- Further discounts in Accor properties worldwide (brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis).
The successful candidate must have eligibility to work in the UK.
Breakfast Team Member employer: Novotel Hotels
Contact Detail:
Novotel Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Team Member
✨Tip Number 1
Get to know the company! Research Accor and its brands so you can chat about their values and what makes them tick. This shows you're genuinely interested and ready to be a Heartist®.
✨Tip Number 2
Practice your order-taking skills! Role-play with a friend or family member to get comfortable with suggestive selling. The more confident you are, the better you'll connect with guests.
✨Tip Number 3
Dress to impress! When you show up for an interview, make sure you look sharp and professional. It’s all about making that great first impression in the hospitality world.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Breakfast Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for food and service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Be Specific About Your Skills: Make sure to highlight any relevant experience you have in the hospitality industry. If you've got skills in suggestive selling or maintaining hygiene standards, shout about them! We love candidates who can demonstrate their expertise.
Tailor Your Application: Don’t just send out the same application everywhere. Take a moment to customise your cover letter and CV for us at Accor. Mention why you want to be part of our team and how you align with our values. It’ll make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what we do and the amazing opportunities we offer!
How to prepare for a job interview at Novotel Hotels
✨Know Your Menu
Familiarise yourself with the breakfast menu and any special offerings. Being able to discuss the dishes confidently will show your passion for food and beverage, which is essential for this role.
✨Showcase Your Service Skills
Prepare examples of how you've provided excellent customer service in the past. Accor values a service-focused personality, so be ready to share stories that highlight your ability to create memorable experiences for guests.
✨Practice Suggestive Selling
Think about how you can promote hotel facilities and services during the interview. Practice suggestive selling techniques, as this role involves maximising sales opportunities through knowledge of products.
✨Emphasise Teamwork and Cleanliness
Be prepared to discuss how you maintain cleanliness and hygiene in a busy environment. Highlight your experience working in teams and how you take responsibility for your designated section, as these are key aspects of the job.