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- Tasks: Lead the Food & Beverage team to ensure top-notch service and satisfaction.
- Company: Join Novotel Glasgow, part of the global Accor network, dedicated to memorable guest experiences.
- Benefits: Enjoy discounted hotel rates, continuous learning, and a supportive work environment.
- Why this job: Be part of a fun, high-energy team while making a positive impact on guests' experiences.
- Qualifications: Fluency in English and a passion for customer service are essential.
- Other info: Experience our hospitality firsthand with a complimentary one-night stay!
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Title: Food and Beverage Shift Supervisor
Our mission at Novotel Glasgow is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling – whatever brings you here, we have something for you!
As part of our team you can have:
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Food & Beverage Shift Supervisor, you
Provide guidance and support to the Food and Beverage team, helping them to achieve their potential and accomplish overall departmental objectives.
Are responsible for ensuring the Food & Beverage outlet/s run efficiently and that customers are satisfied with the quality of food, drink and service they receive.
Give attention to detail, ensuring that that the work environment is a safe, pleasant and well-maintained space.
Are involved in daily financial administrative tasks, stock management and end of month reporting.
Work duty manager shifts as and when required.
A little more information:
You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 141rooms, and restaurant, bar, room service, conference, gym, sauna and steam room.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Food & Beverage Shift Supervisor, please click apply now! We d love to hear from you!
One more thing
By working at the Novotel Glasgow you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
AMRT1_UKCT
Food & Beverage Shift Supervisor employer: Novotel Glasgow Centre
Contact Detail:
Novotel Glasgow Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Shift Supervisor
✨Tip Number 1
Familiarize yourself with the Novotel brand and its values. Understanding their mission to create memorable moments for guests will help you align your answers during the interview with what they stand for.
✨Tip Number 2
Highlight your experience in managing teams and providing excellent customer service. Be ready to share specific examples of how you've motivated your team or resolved customer issues in the past.
✨Tip Number 3
Showcase your knowledge of food and beverage operations, including stock management and financial tasks. Being able to discuss these topics confidently will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss how you would contribute to creating a safe and pleasant work environment. Think about specific initiatives or practices you could implement to enhance team morale and guest satisfaction.
We think you need these skills to ace Food & Beverage Shift Supervisor
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Novotel Glasgow's mission and values. Highlight how your personal values align with their commitment to creating memorable moments for guests and fostering an inclusive environment.
Tailor Your CV: Customize your CV to emphasize relevant experience in food and beverage management. Include specific examples of how you've led teams, improved service quality, or managed financial tasks in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your ability to provide guidance to a team and ensure customer satisfaction, as well as your attention to detail.
Highlight Language Proficiency: Since fluency in English is essential, make sure to clearly state your language skills in your application. If you have experience working in diverse environments, mention this to demonstrate your ability to connect with guests from various backgrounds.
How to prepare for a job interview at Novotel Glasgow Centre
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable moments for guests, as this aligns with the company's mission.
✨Demonstrate Leadership Skills
As a Food & Beverage Shift Supervisor, you'll be guiding a team. Prepare examples of how you've successfully led a team in the past, focusing on how you supported their growth and achieved departmental objectives.
✨Highlight Attention to Detail
Discuss your approach to maintaining a safe and pleasant work environment. Provide examples of how you've ensured quality service and addressed any issues that arose, showcasing your commitment to customer satisfaction.
✨Be Ready for Financial Discussions
Since the role involves financial administrative tasks, be prepared to discuss your experience with stock management and reporting. Highlight any relevant skills or tools you've used to manage finances effectively in previous roles.
