Duty Manager

Duty Manager

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Novotel Canary Wharf

At a Glance

  • Tasks: Lead a team to create unforgettable experiences for guests at Novotel Canary Wharf.
  • Company: Join Accor, a global leader in responsible hospitality with 45+ brands.
  • Benefits: Enjoy exclusive perks, career growth, and recognition for your hard work.
  • Other info: Dynamic environment with opportunities to explore various roles worldwide.
  • Why this job: Be part of a passionate team making a real impact in hospitality.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 25000 - 30000 £ per year.

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo. By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart.

Job Description

Our mission at Novotel Canary Wharf is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you!

Duty Manager employer: Novotel Canary Wharf

At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture that fosters personal and professional growth. As a Duty Manager at Novotel Canary Wharf, you will be part of a supportive team dedicated to creating memorable experiences for our guests, with access to exclusive benefits and opportunities to advance your career within our global network. Join us to make a meaningful impact in a role that celebrates the art of responsible hospitality.

Novotel Canary Wharf

Contact Details:

Novotel Canary Wharf Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Accor. A friendly chat can open doors and give you insider info about the company culture.

Tip Number 2

Show your passion for hospitality during interviews. Share personal stories that highlight your commitment to creating memorable experiences for guests. Let your enthusiasm shine through!

Tip Number 3

Prepare thoughtful questions for your interviewers. Ask about their experiences at Accor and how they embody the 'Heartist' spirit. This shows you're genuinely interested in the role and the company.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Accor family right from the start.

We think you need these skills to ace Duty Manager

Customer Service Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to creating memorable moments for guests, just like we do at Accor.

Tailor Your Application:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant skills and experiences that align with our mission of connecting hearts and providing exceptional service.

Be Authentic:We want to see the real you! Don’t be afraid to showcase your personality in your application. Share what makes you unique and how you can contribute to our caring environment.

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s straightforward and ensures your application gets to the right people who are excited to meet you!

How to prepare for a job interview at Novotel Canary Wharf

Know the Company Inside Out

Before your interview, take some time to research Accor and its various brands. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their core principles.

Showcase Your Heart for Hospitality

As a Duty Manager, your passion for hospitality should shine through. Prepare examples from your past experiences where you went above and beyond for guests or colleagues. This will demonstrate that you embody the spirit of being a 'Heartist' and are committed to creating memorable moments.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios you've faced in previous roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Ask Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, growth opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.