At a Glance
- Tasks: Lead sales strategy and drive revenue growth for two hotels in Cambridge.
- Company: Join a leading hospitality brand with a strong presence in the market.
- Benefits: Competitive salary up to £55K, career development, and dynamic work environment.
- Other info: Opportunity to represent top hotels at industry events and grow your career.
- Why this job: Make a real impact in the hospitality industry while building strong client relationships.
- Qualifications: 2-4 years in hotel sales, strong negotiation, and communication skills required.
The predicted salary is between 51750 - 63250 £ per year.
We're looking for a passionate and experienced Cluster Sales Manager to lead commercial strategy and revenue growth across two properties Novotel Cambridge North and Ibis Cambridge Station. You will play a vital role in driving corporate and leisure revenue by elevating ACCOR brand presence within the Cambridge market. You will cultivate and maintain strong relationships with key clients, actively seek new business opportunities and implement strategic sales initiatives. This is your opportunity to represent the largest bedroom hotels in Cambridge and make a meaningful impact. This position requires a highly motivated, organised and communicative leader who excels at both independent work and inspiring high performance in others.
TASKS/ MAIN ACCOUNTABILITIES:
- Drive Business Development and proactive sales across corporate, group and M&E segments to grow revenue and market share.
- Identify, target and secure new business opportunities aligned with the hotel's commercial strategy.
- Build and develop strong client relationships through consistent engagement and structured account planning.
- Represent the hotel(s) at industry events, trade shows, client meetings and show rounds to strengthen visibility.
- Support fam trips, client events and hosting opportunities to promote the hotel.
- Conduct weekly sales meetings – with GM's.
- Lead RFP and RFI processes, ensuring timely and competitive submissions.
- Manage corporate contracts including negotiation, rate loading and annual recontracting.
- Maintain structured account development with clear action plans, KPIs and regular client engagement.
- Deliver against account growth targets and client engagement objectives.
- Monitor market trends and competitor activity and share insights with the GM.
REQUIRED SKILLS AND KNOWLEDGE:
- High degree of organisation and advanced planning & follow-up skills.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Ability to travel and represent the hotels confidently.
- Work autonomously.
- Data Analysis and reporting capacity.
- Fluent English.
EXPERIENCE NEEDED:
- Minimum of 2-4 years of experience in hotel sales or a similar role in the hospitality industry.
- Experience with corporate, groups, or M&E is an advantage.
Salary: up to £55K
Cluster Sales Manager employer: Novotel Cambridge North
Accor is an exceptional employer that values individuality and fosters a supportive work environment where you can thrive. With a commitment to personal growth and learning, employees are encouraged to explore their potential while contributing to a dynamic hospitality experience. Located in a vibrant setting, Accor offers unique opportunities to be part of a global brand that prioritises purpose and innovation in every role.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Novotel Cambridge North. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Novotel Cambridge North
Don't be shy about reaching out to Novotel Cambridge North directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Novotel Cambridge North and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Novotel Cambridge North
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
