At a Glance
- Tasks: Provide technical support and collaborate with teams to enhance customer satisfaction.
- Company: Join Novogene, a global leader in genomic services and solutions.
- Benefits: Work from home, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential for business travel and excellent career advancement.
- Why this job: Be part of groundbreaking genomic projects and make a real impact.
- Qualifications: PhD/M.S in molecular biology or genetics; experience in high-throughput sequencing preferred.
The predicted salary is between 35000 - 45000 £ per year.
Novogene is a leading global provider of genomic services and solutions.
Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers.
We are currently recruiting for a Technical Support within our Project Management team.
This role is highly collaborative and requires drive, organisation, and excellent NGS background.
You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth.
Essential Skills and Requirements
- Ph D. / M. S in molecular biology, genetics and related majors.
Experience in high-throughput sequencing is preferred .
- Outstanding listening, verbal and written English communication skills.
- Be proactive. Have pioneering spirit. Ability to multitask and work under pressure. Good at communication and teamwork.
Job Description
- Responsible for communicating with sales and promoting the transformation of business opportunities and complete the quarterly and annual payment and settlement targets.
- Responsible for timely communication with customers and solving pre-sales problems and provide customers with solutions and experimental design when necessary.
- Participate in the analysis of potential customer groups and mine relevant customer information.
- Participate in market demand feedback, product competition investigation, latest scientific research dynamic analysis, etc.
- Complete other tasks assigned by line manager.
- Business trips are required for this position.
Our privacy policy
https://www. novogene. com/eu-en/privacy-policy/?_gl=1*1w6ksjs*_up*MQ..&gclid=Cj0KCQjwu Mu RBh CJARIs AHXdnq Og H94fn Kp CUZRAZBfyif Mn Pw PWW-i79q DY1FSj DWJGyhk Lf YM7x U0a Ag Bi EALw_wc B
NGS Technical Support in Slough employer: Novogene Europe
At Novogene, we pride ourselves on being a leading global provider of genomic services, offering an innovative and collaborative work environment that fosters employee growth and development. Our London-based home-office role for NGS Technical Support not only provides the flexibility of remote work but also encourages teamwork and communication across various business sectors, ensuring that our employees are integral to our mission of delivering exceptional customer satisfaction. With access to cutting-edge technology and a commitment to professional advancement, Novogene is an excellent employer for those looking to make a meaningful impact in the field of genomics.
StudySmarter Expert Advice🤫
We think this is how you could land NGS Technical Support in Slough
✨Get Involved in Local Research Communities
Tap into local biotechnology meetups and research forums. These are great places to mingle with industry professionals, share your passion, and even discover unadvertised job openings. It's all about getting your face known in the field!
✨Leverage University Alumni Networks
If you're a recent grad, don’t underestimate the power of your university’s alumni network! Reach out to alumni working in biotechnology to gather tips about job openings at companies like Novogene Europe. You'd be surprised how willing people are to help out a fellow grad!
✨Show Off Your Projects
Curate a portfolio showcasing any research projects or internships you've completed in biotechnology. This tangible evidence of your skills can really impress employers when you chat with them at networking events or interviews. It's about making that killer first impression!
✨Stay Up-to-Date with Industry Trends
Biotech is a fast-paced field, so keeping yourself updated with the latest advancements is crucial. Attend industry conferences, webinars, or workshops to broaden your knowledge and meet potential employers. Plus, it’ll give you fantastic talking points for your interviews at places like Novogene Europe!
We think you need these skills to ace NGS Technical Support in Slough
Some tips for your application 🫡
Show Off Your Lab Skills:In the biotechnology field, it's super important to highlight your lab experience in your CV. Be sure to mention specific techniques or instruments you've mastered (think PCR, gel electrophoresis, etc.) and any relevant projects you've worked on. This will show Novogene Europe that you have the hands-on skills they need.
Tailor Your Technical Skills:Make sure to emphasise your technical skills, especially those relevant to the biotechnology sector. Include any software tools or programming languages you've used, like R or Python for data analysis, which could be key for this role at Novogene Europe.
Craft a Compelling Cover Letter:Since this is a full-time role, your cover letter should reflect not only your passion for biotechnology but also your long-term career ambitions. Share why you're excited about the work that Novogene Europe does and how you envision contributing to their goals. This shows that you’re not just looking for any job, but you're genuinely invested in this opportunity.
Include Your Papers and Projects:If you've published any papers or contributed to significant projects, mention them! These documents can boost your application and provide tangible evidence of your expertise in the biotechnology field. Don’t forget to link to any relevant publications or project summaries—this can set you apart from other candidates.
How to prepare for a job interview at Novogene Europe
✨Brush Up on Lab Techniques
Since you're eyeing a full-time gig in biotechnology, make sure you're well-versed in the lab techniques relevant to the role. Be ready to talk about PCR, CRISPR, or any specific methods mentioned in the job description at Novogene Europe. You might even be asked to demonstrate your understanding of these processes.
✨Know Your Bioinformatics Tools
Get comfortable with bioinformatics tools that are commonly used in the industry, like BLAST or Bioconductor. These are key in biotechnology, and having hands-on experience or at least familiarity can set you apart. Prepare to discuss any relevant projects you've worked on, especially if they involved data analysis or genomic research.
✨Show Your Teamwork Skills
Biotech often involves collaboration across multiple disciplines. Be ready to share stories that highlight your teamwork and communication skills, especially in research projects. Think about working with different teams at university or any internships – this is where you can show how well you fit into Novogene Europe's culture.
✨Research Recent Biotech Innovations
Stay updated on the latest trends and breakthroughs in biotechnology. Knowing what's happening in the field can help you engage in more meaningful discussions during your interview. Bring up recent articles or advancements that excite you, especially those related to the work being done at Novogene Europe. This shows your passion for the industry!
