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- Tasks: Support cancer patients by teaching them to use innovative medical devices in their homes.
- Company: Join Novocure, a pioneering oncology company dedicated to transforming cancer treatment.
- Benefits: Enjoy a full-time salary, corporate benefits, performance bonuses, and a company car.
- Why this job: Make a real impact on patients' lives while working with groundbreaking cancer therapies.
- Qualifications: Experience in patient-facing roles and a compassionate attitude are essential.
- Other info: Flexible daytime hours with 60% travel; be part of a supportive, innovative team.
The predicted salary is between 36000 - 60000 £ per year.
Novocure is a global publicly-traded commercial-stage oncology company developing a profoundly different cancer treatment therapy called tumor treating fields (TTFields) for patients with solid tumors. TTFields therapy is a non-invasive, novel, antimitotic treatment modality which utilizes proprietary technology attempting to slow or reverse tumor progression by inducing tumor cell death. Novocure\’s commercialized product, Optune, is approved for the treatment of adult patients with glioblastoma (GBM) in the USA, Europe and Israel. Novocure has ongoing or completed clinical trials and is further expanding its efforts into several other solid tumor indications – non-small cell lung cancer, pancreatic cancer, ovarian cancer and other types of solid cancers.
To cover the region of South West UK including key areas, London, Oxford, Southampton we are looking for a:
Are you passionate about making a real impact on patients’ lives?
We’re looking for an empathetic and motivated Device Support Specialist to join our team and work directly with patients with terminal cancer. If you have a healthcare background and are ready to bring your skills to a groundbreaking and life-extending oncology treatment, we want you on our team.
In this hands-on, patient-facing role, you’ll be supporting patients in their homes on how to use our FDA-approved medical devices. This is not a traditional home-care position, it is teaching patients on the use of our TTF therapies (Tumor Treating Fields) and encouraging the use of our medical devices. This role offers a regular daytime work schedule (Monday to Friday), no night shifts, no weekend work. You will travel 60% of the time visiting patients’ homes and you may need to occasionally stay overnight in a hotel depending upon the territory you manage. The role is a full-time, salaried position, with corporate benefits, a performance bonus, and a company car is provided.
At Novocure, we’re celebrating 25 years of extending the lives of terminally ill cancer patients. Our Device Support Specialists are at the heart of our success, and we’re driven by our Patient Forward mission to change the lives of those living with cancer.
What You’ll Do:
- Travel to patient homes, physician offices, and healthcare centres to provide hands-on support and education on our therapies and devices.
- Conduct in-home training sessions and offer ongoing support to patients and caregivers through regular follow-up visits.
- Perform equipment maintenance, troubleshooting, and data collection during patient visits.
- Manage your own time and remain flexible to meet patient needs.
- Be part of a patient-centred team that truly values empathy, compassion, and high-quality care.
What We’re Looking For:
- Previous experience in a patient-facing role (e.g., nurse, medical assistant, occupational therapist, healthcare/therapy specialist, medical device support, home care, or clinical educator).
- Experience working with oncology patients is preferred.
- Compassionate, self-motivated, and able to manage your own time effectively.
- Willingness to travel up to 60% each week, including overnight stays when required.
- A valid driver’s license and primary residence within the assigned territory.
If you’re ready to be part of a supportive, innovative team that’s transforming the future of oncology care, we’d love to hear from you. Apply today and help make a life-changing difference for our patients and their families.
We are looking forward to receiving your application to Natalia Munchow, Senior Talent Partner through our ApplicantPortal. Please find more information about Novocure and our therapy on our website www.novocure.com or by consulting our patient testimonial videos.
Job details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Nursing Homes and Residential Care Facilities
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(Patient Support) Device Support Specialist employer: Novocure
Contact Detail:
Novocure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land (Patient Support) Device Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who have experience with oncology. A friendly chat can lead to valuable insights or even a referral to the role you're eyeing.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of TTFields therapy and Novocure's mission. Show us that you’re not just passionate about patient care but also about the innovative treatments we offer.
✨Tip Number 3
Practice your empathy skills! In this role, you'll be working closely with patients facing tough challenges. Be ready to demonstrate how you can provide compassionate support during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Novocure.
We think you need these skills to ace (Patient Support) Device Support Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for patient care shine through. We want to see how much you care about making a difference in the lives of those battling cancer. Share any personal experiences or motivations that drive you to apply for this role.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience in patient-facing roles. We’re looking for skills that align with supporting patients and using medical devices, so don’t be shy about showcasing your healthcare background!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Device Support Specialist role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about Novocure and our mission there!
How to prepare for a job interview at Novocure
✨Know Your Stuff
Make sure you understand Novocure's TTFields therapy and how it works. Familiarise yourself with the technology behind the devices you'll be supporting. This knowledge will not only impress your interviewers but also show your genuine interest in making a difference in patients' lives.
✨Show Your Empathy
As a Device Support Specialist, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for patients or clients. This will help you connect with the interviewers and highlight your suitability for a patient-facing role.
✨Be Ready to Discuss Flexibility
Since this role involves travelling and managing your own schedule, be prepared to discuss how you handle flexibility in your work. Share specific instances where you've successfully adapted to changing circumstances or patient needs, showcasing your ability to prioritise effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training processes, or patient care philosophies at Novocure. This shows that you're not just interested in the job, but also in how you can contribute to their mission of improving patient outcomes.
