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- Tasks: Lead daily gym operations and ensure an exceptional member experience.
- Company: Dynamic fitness centre in Greenwich, London, focused on community and growth.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Join a passionate team and make a real impact in the fitness community.
- Qualifications: 3+ years of management experience, strong leadership, and sales skills.
- Other info: Opportunity to foster a motivated team culture and drive membership growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The General Manager is responsible for overseeing all daily operations of the gym, ensuring exceptional member experience, driving membership growth, and leading a high-performing team. This role requires strong leadership, business management skills, and a passion for fitness.
Responsibilities
- Oversee daily gym operations to ensure cleanliness, safety, and equipment functionality.
- Manage schedules, staffing levels, and day-to-day workflows.
- Ensure compliance with company policies, procedures, and industry regulations.
- Maintain high levels of member satisfaction and promptly address concerns.
- Foster a welcoming, community-focused environment.
- Oversee member onboarding, engagement, and retention strategies.
- Develop and execute membership sales goals, promotions, and marketing strategies.
- Monitor key performance indicators (KPIs) and create action plans to meet targets.
- Manage budgets, expenses, and financial reporting.
- Recruit, hire, train, and mentor staff, front desk, and support teams.
- Lead staff meetings and performance evaluations.
- Promote a positive, motivated team culture.
- Inventory and supply orders.
- Maintain accurate records and reporting.
- Communicate regularly with ownership regarding performance and needs.
Qualifications
- 3+ years of management experience (fitness industry preferred).
- Strong leadership and communication skills.
- Proven sales and customer service experience.
- Ability to multitask and work independently.
- CPR/AED certification (or willingness to obtain).
General Manager - Greenwich, London in City of London employer: Novo Gyms
Contact Detail:
Novo Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Greenwich, London in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for fitness! When you get the chance to chat with potential employers, share your love for the gym and how you’ve contributed to member satisfaction in past roles. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the gym's culture and values. Tailor your answers to show how your leadership style aligns with their mission. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager - Greenwich, London in City of London
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your love for fitness shine through! We want to see how your passion aligns with our mission at StudySmarter. Share any relevant experiences that highlight your commitment to promoting a healthy lifestyle.
Highlight Your Leadership Skills: As a General Manager, strong leadership is key. Make sure to showcase your management experience and how you've successfully led teams in the past. We’re looking for examples of how you’ve motivated others and created a positive work environment.
Be Specific About Your Achievements: Don’t just list your responsibilities; we want to hear about your successes! Use numbers and specific examples to demonstrate how you’ve driven membership growth or improved member satisfaction in previous roles. This will help us see the impact you can make.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Novo Gyms
✨Know Your Gym Inside Out
Before the interview, make sure you’re familiar with the gym's operations, services, and community. Research their membership offerings and any recent promotions or events. This will show your genuine interest and help you discuss how you can enhance member experience.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've successfully managed teams in the past. Use specific examples that highlight your ability to motivate staff, handle conflicts, and create a positive work environment. This is crucial for a role that requires leading a high-performing team.
✨Demonstrate Sales Savvy
Since driving membership growth is key, come ready with ideas on how to boost sales and retention. Think about successful strategies you've implemented before and be prepared to discuss how you would apply them in this new role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a dissatisfied member or managing staffing issues. Practice your responses to these scenarios, focusing on your problem-solving skills and commitment to maintaining a welcoming environment.
