Strategic ESG Customer Success Manager
Strategic ESG Customer Success Manager

Strategic ESG Customer Success Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage enterprise relationships and drive customer satisfaction through strategic initiatives.
  • Company: Leading ESG data management company focused on sustainability.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Make a real impact in sustainability while working in an innovative environment.
  • Qualifications: 3+ years in Customer Success or Account Management with strong communication skills.
  • Other info: Join a dynamic team dedicated to driving positive change.

The predicted salary is between 36000 - 60000 £ per year.

A leading ESG data management company in the UK is looking for a Customer Success Manager to manage enterprise relationships. You will be responsible for ensuring customer satisfaction and driving platform adoption through strategic initiatives.

The ideal candidate will have over 3 years of experience in Customer Success or Account Management, with excellent communication skills in English and a second language. This role offers a unique opportunity to contribute to sustainability efforts and work in an innovative environment.

Strategic ESG Customer Success Manager employer: Novisto

As a leading ESG data management company in the UK, we pride ourselves on fostering a dynamic work culture that prioritises innovation and sustainability. Our employees enjoy comprehensive benefits, including professional development opportunities and a collaborative environment that encourages growth and creativity. Join us to make a meaningful impact while advancing your career in a forward-thinking organisation dedicated to customer success and environmental stewardship.
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Contact Detail:

Novisto Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic ESG Customer Success Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company’s ESG initiatives. Show us that you’re not just interested in the role, but also passionate about sustainability and how it aligns with their mission.

✨Tip Number 3

Practice your communication skills! Since this role requires excellent English and possibly another language, consider doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Strategic ESG Customer Success Manager

Customer Success Management
Account Management
Communication Skills
Bilingual Proficiency
Relationship Management
Strategic Planning
Platform Adoption
Sustainability Knowledge
Problem-Solving Skills
Innovation Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Customer Success or Account Management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ESG and how you can drive customer satisfaction. Let us know what makes you the perfect fit for our innovative team.

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to engage effectively with customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Novisto

✨Know Your ESG Stuff

Make sure you brush up on your knowledge of Environmental, Social, and Governance (ESG) principles. Understand the latest trends and challenges in the industry, as well as how they relate to customer success. This will show that you're not just interested in the role but also passionate about sustainability.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare to demonstrate your skills during the interview. Think of examples where you've successfully managed client relationships or resolved conflicts. Practising your responses can help you articulate your thoughts clearly and confidently.

✨Highlight Your Strategic Thinking

This position requires driving platform adoption through strategic initiatives. Be ready to discuss specific strategies you've implemented in previous roles that led to increased customer satisfaction or engagement. Use metrics to back up your claims and show how your approach can benefit their company.

✨Prepare Questions That Matter

Interviews are a two-way street, so come prepared with insightful questions about the company's ESG goals and customer success strategies. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and career aspirations.

Strategic ESG Customer Success Manager
Novisto
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  • Strategic ESG Customer Success Manager

    Full-Time
    36000 - 60000 £ / year (est.)
  • N

    Novisto

    50-100
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