Novisto is seeking a Customer Support Specialist to be the go-to expert for enterprise customers using our ESG reporting platform. You will join a growing support function, manage a shared support queue, and help scale support for large, complex sustainability programs.
You will diagnose platform questions, run periodic data imports, and reproduce bugs for fast fixes with our engineering team. Collaboration with CSMs, ESG Analysts, Platform Ops, DevOps, Data and Product is essential.
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ESG Platform Support Specialist - Flexible Hours + Stock Options employer: Novisto
At Novisto, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the heart of London. Our dynamic work culture fosters collaboration and empowers employees to take ownership of their projects, while offering flexible schedules and remote work options to ensure a healthy work-life balance. With a strong focus on professional growth and the opportunity to contribute to meaningful ESG initiatives, joining our team as a Sr. Product Manager means being part of a forward-thinking company dedicated to making a positive impact on the world.
