Novisto is seeking a Customer Support Specialist to be the expert for enterprise customers using our ESG reporting platform. You will join a growing support function and share ownership of the queue, handling complex sustainability reporting programs with care and accuracy.
You will diagnose tricky platform questions, run bulk data imports, reproduce bugs for engineering, and collaborate with CSMs, ESG Analysts, Platform Operations, DevOps, Data and Product teams to scale support effectively.
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Enterprise ESG Support Specialist (SaaS) employer: Novisto
At Novisto, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the heart of London. Our dynamic work culture fosters collaboration and empowers employees to take ownership of their projects, while offering flexible schedules and remote work options to ensure a healthy work-life balance. With a strong focus on professional growth and the opportunity to contribute to meaningful ESG initiatives, joining our team as a Sr. Product Manager means being part of a forward-thinking company dedicated to making a positive impact on the world.
