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For Companies At a Glance
- Tasks: Support marketing campaigns, enhance customer engagement, and analyse performance metrics.
- Company: Join Novibet, a leading GameTech company with a vibrant culture.
- Benefits: Competitive salary, bonus scheme, and top-notch equipment.
- Why this job: Be part of a dynamic team driving innovation in customer marketing.
- Qualifications: 1+ years in marketing operations, strong analytical skills, and relationship-building abilities.
- Other info: Empowering workplace culture focused on personal growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Join Novibet as Customer Marketing Operations Executive! Are you ready to take on a key role in a dynamic, fast-growing company? If you have passion for marketing, customer engagement and thrive in a fast-paced environment, this could be the right opportunity for you.
Who We Are
Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation. We are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to our rapidly expanding customer base.
Why Novibet
At Novibet, you are empowered to excel, prioritising growth through listening and learning as part of a group of forward-thinkers and doers continuously adapting to new challenges. We are equally committed to fostering a positive, inclusive, and supportive workplace culture that empowers every individual to thrive. Join us, and you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.
What we are looking for
We’re seeking a dynamic and proactive Customer Marketing Operations Executive to join our team in Ireland. In this role, you’ll support the execution and optimisation of marketing campaigns across acquisition and retention, work directly with high-value customers to improve engagement and loyalty, analyse promotional performance to identify risks and opportunities, and collaborate with cross-functional teams to ensure marketing activity is delivered efficiently, compliantly, and with clear commercial impact.
What you will work on
- Work closely with Acquisition, CRM, Marketing, Product, Compliance, Trading, and Customer Support teams to support all marketing activity.
- Support the end-to-end execution of marketing campaigns across all channels (CRM, paid media, affiliates, onsite, app).
- Work with 3rd party partners to drive strategy and content decisions for social media, content websites and digital.
- Support the optimisation of welcome journeys, reactivation campaigns, and ongoing retention mechanics across Sports & Casino.
- Analyse promotional performance across acquisition and retention campaigns, including uptake, conversion, cost & ROI.
- Prepare weekly and monthly summaries on promo performance, key issues, and insights.
- Support enhancements to marketing tools, dashboards, and reporting framework.
- Identify growth opportunities, through customer data & competitor research and contribute to product development initiatives.
- Coordinate with the hospitality team for the organization of events and to optimize the hospitality experience – attend these events with customers when required.
- Support CRM Outbound team in contacting users when required.
What you Bring
- Minimum of 1+ years of experience in a marketing operations, CRM, performance marketing, or analytical marketing role.
- Strong analytical skills with the ability to review data, spot issues, and explain performance clearly.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Comfort working with Excel / Google Sheets.
- Professional level English.
- Proven track record of customer revenue analysis and reporting.
- Strong relationship-building skills with the ability to engage customers professionally and empathetically.
- Ability to work in a self-contained / independent environment, with strong decision making skills.
- Confidence communicating directly with customers, including high-value or VIP segments.
What we offer
We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:
- Competitive Compensation: Attractive salary and bonus scheme.
- Top-Notch Equipment: All the tools you need for your role.
Customer Marketing Operations Executive (Ireland) in Shefford employer: Novibet
Contact Detail:
Novibet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Operations Executive (Ireland) in Shefford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Novibet and its culture. Understand their marketing strategies and think about how your skills can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Customer Marketing Operations Executive role. Highlight your analytical skills and relationship-building abilities, as these are key for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Novibet team and ready to dive into the fast-paced world of marketing operations.
We think you need these skills to ace Customer Marketing Operations Executive (Ireland) in Shefford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Marketing Operations Executive role. Highlight your relevant experience in marketing operations, CRM, and any analytical skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for marketing and customer engagement. Use it to showcase how your skills and experiences align with our dynamic environment at Novibet.
Showcase Your Analytical Skills: Since we value strong analytical skills, be sure to include examples of how you've used data to drive marketing decisions or improve campaign performance in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Novibet
✨Know Your Marketing Stuff
Make sure you brush up on your marketing knowledge, especially around customer engagement and retention strategies. Familiarise yourself with the latest trends in CRM and performance marketing, as these will likely come up during your chat.
✨Show Off Your Analytical Skills
Since the role involves analysing promotional performance, be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of how you've identified risks and opportunities through data analysis.
✨Be Ready to Collaborate
This position requires working closely with various teams. Think of examples where you've successfully collaborated with others, especially in fast-paced environments. Highlight your relationship-building skills and how you engage with customers.
✨Prepare Questions About Novibet
Show your enthusiasm for the company by preparing thoughtful questions about their marketing strategies and future plans. This not only demonstrates your interest but also gives you insight into whether this is the right fit for you.
