The role drives continuous improvement and supports transformational activity across customer, adviser and operational journeys. This is done by identifying opportunities, challenging inefficiencies and delivering practical solutions that improve our customer outcomes, operational efficiency and overall business performance. The role is responsible for turning insight into action, taking ownership of improvement opportunities from identification through to implementation and benefit realisation. This position focuses on redesigning processes and supporting change which will help shape Wealthtime's future operating model service using performance insight, customer feedback and operational data. Key Responsibilities: Continuous Improvement: Identify and lead improvement initiatives across customer, adviser and operational journeys. Own improvement opportunities from discovery to delivery and measurable outcomes. Deliver pragmatic tactical solutions where strategic developments are not immediately available. Track and evidence benefits delivered through improvement activity. Process
Continuous Improvement Analyst employer: Novia Financial plc
Wealthtime, as part of the Quanta group, is an exceptional employer that prioritises a supportive work culture and employee development. With a focus on regulatory compliance, you will have the opportunity to engage in meaningful work while benefiting from a collaborative environment that encourages professional growth and offers unique insights into the financial crime landscape.
