At a Glance
- Tasks: Join a rotational programme to gain hands-on experience across key departments in fintech.
- Company: Dynamic fintech business focused on innovation and growth.
- Benefits: Professional development, mentorship, and a clear career path in financial services.
- Other info: Flexible work environment with rotations designed for your growth.
- Why this job: Kickstart your career with real impact and opportunities for advancement.
- Qualifications: Two years in a customer-facing role, strong communication, and a proactive mindset.
The predicted salary is between 25000 - 32000 £ per year.
Program Overview
The Platform Associate position begins with a rotational development program which is designed for ambitious, adaptable professionals seeking to accelerate in their career. Over the course of the programme you’ll rotate through at least three key departments, gaining hands‑on experience, building knowledge across multiple functions, and building the skills needed to thrive in a fast‑paced, innovative dynamic financial services environment. This is more than just a starting point – it’s the foundation for a long‑term career in a dynamic fintech business, where opportunity and growth are built into the journey.
What You’ll Gain
- A clear path to a career within financial services, with exposure to multiple core areas of the business
- Professional development through tailored learning experiences and real‑world application
- Mentorship and coaching from senior leaders who are invested in your growth
- Insight into high‑impact areas such as customer operations, governance, and business transformation
- A launchpad for long‑term career progression with opportunities to specialise and advance within the business
- A permanent role within a dynamic and forward‑thinking business, where you can continue to grow and make a meaningful impact
Rotation Structure
- At least three rotations across key departments over a two‑year period
- Each rotation lasting a minimum of six months
- Opportunities to contribute to high‑impact projects
- Exposure to senior stakeholders and strategic decision‑making
Each rotation is designed to build toward increasing responsibility, scope, and knowledge, supporting your progression and advancement within the business on completion.
Qualifications
- At least two years of professional experience in a customer‑facing role, ideally in financial services
- Able to demonstrate a learning mindset, curiosity, and resilience
- Strong customer service skills
- Self‑motivated with a proactive approach to problem solving
- Able to drive your own learning and development
- Adopt a continuous improvement and innovative approach
- Possess strong communication and collaboration skills, as well as being a team player
- Comfortable navigating change and ambiguity, and able to work independently
- Willing to work flexibly with a mixture of remote, and presence in office at least twice a week
- Motivated to build a long‑term career in financial services
Core Competencies
- Business Focus: The motivation and ability to apply good financial practice and company procedures at all times.
- Operational Excellence: Continually delivering and improving excellence for all clients and customers.
- Client and Customer Focus: Add value to client/customer, adhere to Treating Customers Fairly principles, and operate as a true business partner.
- Communication: Communicate clearly and concisely, tailoring content and style, with ability to make a positive impression on others.
- Technical Knowledge: Consistent application of professional or specialist knowledge and skills; takes opportunities to contribute to policy and best practice.
- Working with others: Working successfully with others and building a network of good relationships in order to achieve shared goals.
- Performance Focus: Demonstrate energy and enthusiasm, takes ownership, delivers results and improves personal performance.
Platform Associate in Bath employer: Novia Financial plc
Join a forward-thinking fintech company that prioritises your professional growth through a structured rotational development programme. With tailored learning experiences, mentorship from senior leaders, and exposure to high-impact projects, you'll have the opportunity to build a meaningful career in financial services while working in a dynamic environment that embraces innovation and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Associate in Bath
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Platform Associate role.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and financial services. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show your enthusiasm for the fintech industry! Keep up with the latest trends and be ready to discuss how they impact the business. This will demonstrate your passion and commitment during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Platform Associate in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the fintech industry shine through. We want to see that you're genuinely excited about the opportunity to grow and learn with us!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Platform Associate role. Highlight any customer-facing roles and how they’ve prepared you for a dynamic environment like ours.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of your problem-solving skills and adaptability, and don’t forget to mention your desire for long-term growth in financial services.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Novia Financial plc
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and recent developments in the fintech space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Adaptability
Since the Platform Associate role involves rotations across different departments, be prepared to discuss examples from your past experiences where you've successfully adapted to change. Highlight your learning mindset and how you've thrived in dynamic environments.
✨Demonstrate Customer-Centric Thinking
Given the emphasis on customer service in this role, come ready with specific examples of how you've added value to customers in previous positions. Discuss how you’ve handled challenges and ensured a positive experience for clients.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about the mentorship opportunities, the types of projects you might work on, or how success is measured in the rotations. This shows you're serious about your career progression.
