On‑Site Service Desk Engineer – Face of IT in Wilmslow

On‑Site Service Desk Engineer – Face of IT in Wilmslow

Wilmslow Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Novem

At a Glance

  • Tasks: Provide hands-on IT support and troubleshoot issues for clients.
  • Company: Join Novem, a customer-focused tech company in Wilmslow.
  • Benefits: Enjoy a competitive salary and great benefits in a permanent role.
  • Other info: Collaborative team environment with opportunities for growth.
  • Why this job: Be the face of IT and make a real difference for clients.
  • Qualifications: 3+ years in IT support with strong Active Directory knowledge.

The predicted salary is between 30000 - 40000 £ per year.

Novem is seeking a customer-focused Service Desk Engineer based in Wilmslow. In this hands-on role, you will provide 1st and 2nd line IT support, troubleshoot various issues, and act as the main IT contact for the client. You will also work closely with a collaborative team, managing tickets efficiently and improving service quality.

The ideal candidate has over 3 years’ experience in IT support, strong knowledge of Active Directory, and excellent communication skills. A permanent contract with competitive salary and benefits is offered.

On‑Site Service Desk Engineer – Face of IT in Wilmslow employer: Novem

At Novem, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture in Wilmslow. Our commitment to employee growth is evident through ongoing training opportunities and a focus on career development, ensuring that our team members thrive both personally and professionally. With competitive salaries and a range of benefits, we create a rewarding environment for those looking to make a meaningful impact in IT support.

Novem

Contact Details:

Novem Recruitment Team

We think you need these skills to ace On‑Site Service Desk Engineer – Face of IT in Wilmslow

Customer-Focused
1st and 2nd Line IT Support
Troubleshooting
Active Directory
Ticket Management
Service Quality Improvement
Communication Skills