At a Glance
- Tasks: Provide technical support and maintain product certifications for our Stoke on Trent customer.
- Company: Join a dynamic team focused on innovation and customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on teamwork and meeting deadlines.
- Why this job: Make a difference by ensuring product quality and supporting customer needs.
- Qualifications: 5+ years in a technical role with science-based qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Technical Support needed for our Stoke on Trent based customer.
As Technical Support you will be responsible for: Application for & maintenance of all product certifications such as WRAS, Watermark, NSF etc.
Arrange and co-ordinate samples for external 3rd party testing & assist in keeping projects on track.
Report results using standard technical procedures where necessary.
Run the artwork change process.
Support the Customer Service Team with Technical Advice and customer enquiries.
Assist with routine & process/product development testing where necessary.
Experience we are looking for: Over 5 years experience in a technical role. Science based qualifications preferably to HND or degree level Excellent computer proficiency (MS Office
Word, Excel and Outlook) Ability to work under pressure and meet deadlines.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
TPBN1_UKTJ
