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- Tasks: Visit properties, engage with customers, and resolve issues while making a real difference.
- Company: Join a forward-thinking field services provider with a supportive culture.
- Benefits: Competitive salary, uncapped bonuses, company vehicle, and generous leave.
- Why this job: Make an impact in the community while building a long-term career.
- Qualifications: Full UK driving licence, strong communication skills, and a proactive attitude.
- Other info: Enjoy regular training, career development, and fun perks like birthday vouchers.
The predicted salary is between 27550 - 37000 £ per year.
Salary: £27,550 per annum OTE: £30,000 - £37,000 (including uncapped bonus)
Location: Various UK locations
Novax Recruitment are seeking dedicated Field Representatives to join one of the UK's most forward-thinking field services providers. This is an excellent opportunity to build a long-term career within a professional, supportive, and fast-growing organisation.
The Role
- You'll be responsible for visiting properties to carry out a range of field-based activities, including:
- Conducting pre-disconnection and meter inspection visits in line with company and industry standards.
- Engaging with customers to resolve issues, verify details, and negotiate fair payment solutions.
- Attending court hearings to obtain Rights of Entry Warrants.
- Supervising utility isolations alongside engineers and locksmiths.
- Reporting vulnerabilities, safety concerns, and customer feedback accurately and promptly.
- Ensuring visit reports are completed and submitted within agreed deadlines.
This role demands professionalism, empathy, and excellent communication skills - every visit offers an opportunity to make a genuine difference.
What You'll Need
- Full UK driving licence held for at least 2 years (maximum of 6 penalty points).
- Clean DBS record and no CCJs or IVAs.
- Excellent interpersonal and written communication skills.
- Previous experience in debt recovery, customer service, or conflict resolution is desirable but not essential.
- A self-motivated, proactive attitude with the ability to work independently and meet targets.
What's on Offer
- £27,550 basic salary plus uncapped monthly bonuses (£200-£800 average).
- 28 days annual leave (including bank holidays), increasing with length of service.
- Company vehicle (available for personal use, subject to BIK).
- IT equipment and all necessary tools provided.
- Private pension scheme and Employee Assistance Programme.
- Regular training, coaching, and structured career development.
- "Love to Shop" birthday voucher and early Friday finishes.
For more information, please call Sam on 07537 162869.
Field Representative in Manchester employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative in Manchester
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you show up for an interview, drop in some knowledge about what they do and how you can fit into their mission. It’ll make you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll want to be able to explain why you’re the perfect fit for the Field Representative role in a clear and engaging way. Think about your past experiences and how they relate to the job – this is your chance to shine!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Representative in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any relevant customer service or conflict resolution experience, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re passionate about joining our team at StudySmarter. Be genuine and let us know what makes you a great fit.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your points are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Novax Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting meter inspections and engaging with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent interpersonal skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved conflicts or negotiated solutions. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Empathy and Professionalism
The job involves engaging with customers who may be facing difficult situations. Be ready to discuss how you would approach these interactions with empathy and professionalism. Share any relevant experiences where you made a positive impact on someone's situation.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career development. This shows that you're not only interested in the role but also in growing with the company, which is something they value.