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- Tasks: Visit properties, engage with customers, and resolve issues while making a real difference.
- Company: Join a forward-thinking field services provider with a supportive culture.
- Benefits: Competitive salary, uncapped bonuses, company vehicle, and 28 days annual leave.
- Why this job: Build a long-term career while helping customers and developing your skills.
- Qualifications: Full UK driving licence, excellent communication skills, and a proactive attitude.
- Other info: Enjoy regular training, career development, and fun perks like birthday vouchers.
The predicted salary is between 27550 - 37000 £ per year.
Novax Recruitment are seeking dedicated Field Representatives to join one of the UK's most forward-thinking field services providers. This is an excellent opportunity to build a long-term career within a professional, supportive, and fast-growing organisation.
The Role
- You'll be responsible for visiting properties to carry out a range of field-based activities, including:
- Conducting pre-disconnection and meter inspection visits in line with company and industry standards.
- Engaging with customers to resolve issues, verify details, and negotiate fair payment solutions.
- Attending court hearings to obtain Rights of Entry Warrants.
- Supervising utility isolations alongside engineers and locksmiths.
- Reporting vulnerabilities, safety concerns, and customer feedback accurately and promptly.
- Ensuring visit reports are completed and submitted within agreed deadlines.
This role demands professionalism, empathy, and excellent communication skills - every visit offers an opportunity to make a genuine difference.
What You'll Need
- Full UK driving licence held for at least 2 years (maximum of 6 penalty points).
- Clean DBS record and no CCJs or IVAs.
- Excellent interpersonal and written communication skills.
- Previous experience in debt recovery, customer service, or conflict resolution is desirable but not essential.
- A self-motivated, proactive attitude with the ability to work independently and meet targets.
What's on Offer
- £27,550 basic salary plus uncapped monthly bonuses (£200‑£800 average).
- 28 days annual leave (including bank holidays), increasing with length of service.
- Company vehicle (available for personal use, subject to BIK).
- IT equipment and all necessary tools provided.
- Private pension scheme and Employee Assistance Programme.
- Regular training, coaching, and structured career development.
- "Love to Shop" birthday voucher and early Friday finishes.
For more information, please call Sam on 07537 162869.
Field Representative in Leeds employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative in Leeds
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll need to communicate effectively, especially in a role like Field Representative. Prepare a few key points about your experience and how it relates to the job, so you can share them confidently.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. It shows you respect the opportunity and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Field Representative in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Representative role. Highlight any relevant customer service or conflict resolution experience, as well as your communication skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully engaged with customers or resolved issues in the past.
Showcase Your Professionalism: Since this role requires a high level of professionalism, make sure your application is polished and free from errors. This includes using a professional email address and formatting your documents neatly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Novax Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting meter inspections and engaging with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role requires excellent interpersonal skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you've resolved conflicts or negotiated solutions. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Empathy and Professionalism
The job involves dealing with sensitive situations, so be ready to discuss how you handle challenging interactions with empathy. Share specific instances where you've made a positive impact on someone's situation, as this will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and career development. This shows that you're not just interested in the job but also in growing with the company, which is something we value at StudySmarter.
