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- Tasks: Visit clients to gather data and negotiate payment arrangements.
- Company: Join the UK's top debt recovery agency for job security and growth.
- Benefits: Enjoy a company car, bonuses, 28 days holiday, and annual salary reviews.
- Why this job: Perfect work-life balance with opportunities for career development in a leading company.
- Qualifications: Must have a full clean UK driving license and experience in customer service.
- Other info: Working hours are Monday to Thursday 8-5:30pm and Friday 8-5:00pm.
The predicted salary is between 24000 - 28000 £ per year.
Job Title: Field Representative Location: Kilmarnock Salary: £26,500 + Bonuses + Company Car A job with the perfect work-life / home-life balance! The Role Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply. Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc. Conduct PDV visits in line with specific client requirements Negotiate payment arrangements Execution of documentation to secure payment to the client. Execution of Warrants to secure payment / access to deliver resolution. The Company They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too. The Salary and Benefits Package £26,500 basic salary Company car available for personal use Monthly incentive payment scheme 28 days holiday (including b/h rising 1 day each year) Employee Assistance Scheme Annual Salary Reviews Vouchers on your birthday each year Candidate Requirements Full clean UK Driving License Working hours 8 – 5:30pm Monday to Thursday. Friday 8 – 5:00pm. Previous experience in debt negotiation/collection, customer service, conflict …
Field Representative employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Familiarize yourself with the utility industry, especially regarding gas and electricity supply. Understanding the common challenges customers face can help you engage more effectively during your visits.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves negotiating payment arrangements, practicing scenarios with friends or family can boost your confidence and effectiveness in real situations.
✨Tip Number 3
Highlight any previous experience in customer service or conflict resolution during your interactions. This will demonstrate your ability to handle sensitive situations and build rapport with clients.
✨Tip Number 4
Make sure to emphasize your clean UK driving license and your readiness to travel. Being mobile is crucial for this role, so showing your enthusiasm for being on the road can set you apart from other candidates.
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Representative position. Understand the key responsibilities and requirements, such as customer data collection and negotiation skills.
Tailor Your CV: Customize your CV to highlight relevant experience in debt negotiation, customer service, and conflict resolution. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your previous experiences align with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Novax Recruitment Ltd
✨Show Your Customer Service Skills
Since the role involves interacting with clients and customers, be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved conflicts or negotiated payment arrangements.
✨Demonstrate Your Negotiation Abilities
The job requires debt negotiation skills, so come ready to share examples of how you've effectively negotiated in past roles. This could include discussing strategies you used and the outcomes achieved.
✨Understand the Company and Its Values
Research the company’s background and its position as a leading debt recovery agency. Be ready to explain why you want to work for them and how your values align with theirs.
✨Prepare Questions About the Role
Have thoughtful questions ready about the day-to-day responsibilities, team dynamics, and growth opportunities within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
