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- Tasks: Visit customers to gather data and negotiate payment arrangements for utilities.
- Company: Join the UK's top debt recovery agency with a reputation for excellence.
- Benefits: Enjoy a competitive salary, company car, bonuses, and 28 days holiday.
- Why this job: Experience a balanced work-life, career growth, and a supportive team culture.
- Qualifications: Must have a clean UK driving license; experience in customer service is a plus.
- Other info: Work hours are Monday to Thursday 8am-5:30pm, and Friday 8am-5pm.
The predicted salary is between 24000 - 28000 £ per year.
Job Title: Field Representative Location: Middlesbrough Salary: £26,500 + Bonuses + Company Car A job with the perfect work-life / home-life balance! The Role Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client’s customers and performing the following functions relating to their gas and electricity supply. Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc. Conduct PDV visits in line with specific client requirements Negotiate payment arrangements Execution of documentation to secure payment to the client. Execution of Warrants to secure payment / access to deliver resolution. The Company They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too. The Salary and Benefits Package £26,500 basic salary Company car available for personal use Monthly incentive payment scheme 28 days holiday (including b/h rising 1 day each year) Employee Assistance Scheme Annual Salary Reviews Vouchers on your birthday each year Candidate Requirements Full clean UK Driving License Working hours 8am – 5:30pm Monday to Thursday, Friday 8am – 5:00pm. Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential. Be prepared to work alone or as a team, indoors and outdoors Excellent standard of spoken English Ability to make quick decisions/judgements
Field Representative employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Representative
✨Tip Number 1
Familiarize yourself with the utility industry, especially regarding gas and electricity supply. Understanding the common challenges customers face can help you engage more effectively during your visits.
✨Tip Number 2
Practice your negotiation skills! Since the role involves negotiating payment arrangements, being confident and persuasive will be key to your success.
✨Tip Number 3
Showcase your ability to work independently as well as part of a team. Highlight any past experiences where you've successfully balanced both dynamics, as this is crucial for the Field Representative role.
✨Tip Number 4
Prepare for potential conflict resolution scenarios. Think of examples from your past where you've successfully resolved disputes or handled difficult situations, as this will demonstrate your capability in this area.
We think you need these skills to ace Field Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt negotiation, customer service, and conflict resolution. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that clearly explains why you are interested in the Field Representative position. Mention your ability to work independently and as part of a team, and emphasize your excellent communication skills.
Highlight Your Driving License: Since a full clean UK driving license is a requirement, make sure to mention this prominently in your application. It shows you meet one of the key criteria for the role.
Show Enthusiasm for the Company: Research the company and express your enthusiasm for joining an industry leader in debt recovery. Mention any specific aspects of their work or values that resonate with you in your application.
How to prepare for a job interview at Novax Recruitment Ltd
✨Show Your Customer Service Skills
Since the role involves interacting with customers, be ready to share examples of your previous customer service experiences. Highlight how you handled difficult situations and resolved conflicts effectively.
✨Demonstrate Negotiation Abilities
Prepare to discuss any past experiences where you successfully negotiated terms or agreements. This will showcase your ability to handle payment arrangements and secure resolutions.
✨Understand the Company and Industry
Research the company and its position in the debt recovery industry. Being knowledgeable about their services and values will show your genuine interest in the role and help you stand out.
✨Exhibit Decision-Making Skills
Be prepared to answer situational questions that assess your decision-making abilities. Think of scenarios where you had to make quick judgments and explain your thought process.
