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- Tasks: Travel locally to execute court orders and assist debtors with payment arrangements.
- Company: Join a family-run business that values inclusion and ethical practices.
- Benefits: Enjoy a competitive salary, 33 days leave, and health support from day one.
- Why this job: Make a real impact while working in a supportive and fun environment.
- Qualifications: Must have a clean UK driving license and relevant qualifications.
- Other info: Full training provided; flexible work hours and regular social activities.
The predicted salary is between 18300 - 21800 £ per year.
Job Title: Enforcement Agent Location: Portsmouth Salary: £28,500 basic salary with OTE £100,000+ per annum The Role Travel to various addresses within your local area to execute Court orders to obtain payments on behalf of our local authority Clients. Identify the financial circumstances of a debtor by capturing key income details. This may require assisting debtors to complete questionnaires. Request payment in full (PIF) to clear the unpaid debts. If you are unable to get PIF, you will be required to set up and agree an affordable repayment arrangement. Confidentially and tactfully make enquiries with neighbours if debtors have moved or left a property Identify and assess vulnerability and signpost the debtor to support services – if required. Where identified, you will be required to notify the creditor. Liaise with office-based colleagues regarding active cases Oversee payments received for cases allocated to you; handle cash payments, manage receipts and other required documentation Compile short reports about your visit, along with completing any necessary paperwork Take control of goods – where required Remove goods – where necessaryThe Company They are a privately owned family-run business who have built up a unique culture that thrives on inclusion and openness. At the core of everything are their values and they pride themselves on their good collection rates whilst maintain an ethical approach and providing a quality service. …
Certificated Enforcement Agent employer: Novax Recruitment Ltd
Contact Detail:
Novax Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certificated Enforcement Agent
✨Tip Number 1
Familiarize yourself with the legal aspects of enforcement and debt collection. Understanding the laws and regulations that govern this field will not only help you in your role but also impress during interviews.
✨Tip Number 2
Network with professionals in the enforcement industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios, such as dealing with vulnerable debtors or negotiating payment plans.
✨Tip Number 4
Showcase your communication skills. As an Enforcement Agent, you'll need to interact with a variety of people. Be ready to demonstrate your ability to communicate effectively and empathetically during the interview process.
We think you need these skills to ace Certificated Enforcement Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Certificated Enforcement Agent. Emphasize any previous roles involving debt collection, customer service, or legal processes.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company’s values. Mention your ability to handle sensitive situations and your commitment to ethical practices in debt collection.
Highlight Qualifications: Clearly state your Level 2 Taking Control of Goods Qualification and any other relevant certifications. If you have experience driving both manual and automatic vehicles, make sure to include that as well.
Prepare for the Interview: Research common interview questions for enforcement agents and prepare your answers. Be ready to discuss how you would handle various scenarios related to debt collection and support services.
How to prepare for a job interview at Novax Recruitment Ltd
✨Understand the Role
Make sure you have a clear understanding of what an Enforcement Agent does. Familiarize yourself with the responsibilities, such as executing Court orders and assessing debtors' financial situations. This will help you answer questions confidently.
✨Show Empathy and Ethics
Since the company values ethical approaches, be prepared to discuss how you would handle sensitive situations with debtors. Highlight your ability to assess vulnerability and provide support, demonstrating that you can balance assertiveness with compassion.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to demonstrate how you would handle specific situations, like negotiating payment plans or dealing with difficult debtors. Practice articulating your thought process and decision-making skills.
✨Highlight Relevant Experience
If you have previous experience in debt collection or a similar field, be ready to discuss it. Share specific examples of how you've successfully managed cases, handled cash payments, or worked with vulnerable individuals to show your suitability for the role.
