Senior Manager, Strategy and Operations Consulting in London

Novatus is a Series B scale-up RegTech SaaS provider and boutique advisory practice, enabling financial services firms to solve complex challenges and redefine what’s possible through expert-led technology and consulting. Across both our technology and consulting services, Novatus delivers practical solutions to some of the most complex regulatory, data and operational challenges in financial services. Our expert-led advisory practice supports firms across financial services, ranging from global asset and wealth managers, capital markets firms, insurers and banks, ensuring they receive tailored solutions and services to meet their specific needs. Our consulting services offer expertise across Strategy & Operations, Data & AI, Risk & Resilience, Compliance and ESG.

We embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Alongside our advisory offering, our unique model delivers our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), which is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. Already trusted by more than 45 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of financial services through innovation in both consulting and technology.

Now a team of 120 globally, our growth plans do not stop here: we are looking for top-tier talent to join us on our journey and enable our next phase of success.

Job Overview:

Novatus Global are seeking a versatile, skilled, and experienced Senior Manager to lead the delivery of complex strategic and transformation engagements across Financial Services. Working closely with senior leadership and client stakeholders, you will take full ownership of client engagements, shaping, delivering, and embedding practical, high-impact solutions across strategy, operations, risk, compliance, and technology-enabled change. As a Senior Manager, you will operate with a high degree of autonomy, leading multiple workstreams or programmes, acting as a trusted advisor to clients, and driving measurable business outcomes. You will bring deep expertise in strategy and operations, with a particular focus on Target Operating Model (TOM) design and end-to-end business transformation delivery. In addition to client delivery, you will play a key role in growing client accounts, identifying and validating new opportunities, and contributing to strategic account development. Internally, you will help shape the firm’s culture, lead people development, and contribute to strategic initiatives that support the continued growth of Novatus Global.

Key Responsibilities

• Own end-to-end delivery of projects and programmes, managing scope, timelines, commercials, and senior client stakeholders.
• Act as a trusted advisor to clients, providing strategic guidance and leading complex transformation initiatives.
• Lead the design and implementation of Target Operating Models (TOM), ensuring alignment to strategic objectives and delivering tangible business outcomes.
• Drive large-scale business transformation programmes across strategy, operations, and technology.
• Conduct detailed business analysis, process reviews, and diagnostics to identify opportunities for optimisation and transformation.
• Translate strategic objectives into clear, actionable execution plans and roadmaps.
• Oversee cross-functional teams to ensure successful delivery and embedding of change.
• Proactively identify and manage risks, dependencies, and opportunities across engagements.

Strategy & Operations Expertise

• Apply deep expertise in strategy and operations to support clients in solving complex business challenges.
• Develop and deliver transformation roadmaps aligned to market dynamics and organisational priorities.
• Lead assessments across processes, governance, technology, and organisational design.
• Utilise data-driven insights to inform recommendations, business cases, and decision-making.

Business Development & Account Growth

• Build strong client relationships and actively contribute to account growth.
• Identify, validate, and shape new opportunities within existing client accounts.
• Contribute to the development and execution of strategic account plans alongside firm leadership.
• Support and lead proposal development, client pitches, and thought leadership initiatives.

Leadership & People Development

• Lead, coach, and mentor Managers and junior team members, supporting their professional development.
• Provide formal performance feedback and foster a high-performing, inclusive team culture.
• Actively contribute to building the next generation of leaders within the firm.

Internal & Cultural Contribution

• Lead and contribute to internal initiatives (e.g., Learning & Development, market insights, innovation, thought leadership).
• Support the development of the firm’s culture, values, and ways of working.
• Contribute to continuous improvement of methodologies, tools, and delivery approaches.

About You:

• Bachelor’s degree, or equivalent experience.
• 7+ years of experience in management consulting, strategy consulting, or in-house transformation roles.
• Strong track record of owning and delivering complex projects and programmes within Financial Services.
• Demonstrated expertise in strategy and operations, target operating model (TOM) design and implementation and business transformation delivery.
• Experience in project and programme management, including roadmap definition, milestone tracking, and RAID management.
• Proven ability to manage senior stakeholders and operate as a trusted advisor.
• Experience in business development, including identifying opportunities and contributing to account growth.
• Strong analytical and problem-solving skills, with the ability to leverage data to drive insights.
• Excellent communication, facilitation, and leadership skills.
• Ability to thrive in complex, fast-paced environments while managing multiple priorities.
• Proficiency in PowerPoint, Excel, and data visualisation tools.

Why Join Us?

• You won't be confined to a single track- you will develop a broader skillset across our capabilities and offerings.
• Work on complex challenges, where your thinking, analysis, and execution have real impact.
• We keep the structure flat, so you can collaborate directly with senior leaders and experienced specialists.
• This is a great place for people who enjoy driving results and taking ownership.

Perks & Benefits:

• Private Medical Insurance (via AXA): includes mental health, dental, vision, and private GP access.
• Life Insurance - 4× salary (via Unum).
• Salary sacrifice childcare and nursery scheme (via YellowNest).
• Employee Assistance Programme.
• Enhanced parental leave (maternity & paternity).
• Professional qualification sponsorship.
• Accelerated career progression based on readiness and performance, not tenure or time spent in role.
• Holiday entitlement increases with tenure.
• Flexible hours with core collaboration time.
• Paid volunteering leave.
• Gym & fitness discounts.
• Bi-annual socials.
• Office snacks and drinks.
• Interest-based working groups to collaborate and innovate.

Novatus’ Equal Opportunities Statement:

Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates. Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements.