Office Manager & Executive Assistant in London

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT, automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence.

Office Manager & Executive Assistant

Managing the smooth day-to-day running of the office, supporting core business operations, and providing proactive executive support to our two Co-Founders.

Job Overview: Novatus Global are looking for a proactive EA & Office Manager to oversee the smooth running of our office and support day-to-day business operations. This role combines front-of-house responsibilities with broader operations, office management and EA tasks, making it an ideal opportunity for someone who enjoys variety, problem-solving, and ensuring everything runs seamlessly.

• Office Management
  • Oversee office supplies, equipment, and vendor relationships.
  • Manage allocation, setup, and maintenance of IT equipment and liaise with IT providers for troubleshooting and upgrades.
  • Own the relationship with our outsourced IT vendor, managing the end-to-end laptop and equipment lifecycle.
  • Own office facilities, liaising with the landlord and sourcing/managing contractors to resolve issues.
  • Ensure a safe, efficient, and well-presented working environment.
  • Liaise with facilities providers.
  • Manage office budgets and purchasing where required.
  • Oversee health & safety compliance.
  • Manage building access, security passes, and visitor protocols.
  • Coordinate space planning, desk allocations, and seating arrangements.
  • Plan and manage office events, socials, and team-building activities.
• Reception & Front of House
  • Act as the first point of contact for visitors, clients, and staff.
  • Manage incoming emails and correspondence.
  • Maintain a professional and welcoming reception area.
  • Coordinate meeting room bookings and set-up.
  • Arrange catering and refreshments for meetings or events.
  • Manage incoming/outgoing post and courier services.
• Operations & Administration
  • Support contract management and basic legal/administrative tasks.
  • Assist with HR and onboarding processes.
  • Maintain company records, databases, and document control systems.
  • Provide administrative support to senior management where required.
  • Oversee policies and procedures to ensure operational compliance.
  • Manage insurance renewals, company registrations, and other statutory requirements.
• Executive Assistance
  • Provide high-touch, proactive EA/PA support to our two Co-Founders.
  • Own diary management, including scheduling internal/external meetings.
  • Plan and coordinate domestic and international travel end-to-end.
  • Support board, investor and senior stakeholder interactions.
  • Maintain strict confidentiality.
  • Provide ad hoc support for company priorities, events, and executive-led initiatives as needed.
• General
  • Identify opportunities to improve processes and implement efficiencies.
  • Act as a go-to person for internal teams to resolve day-to-day operational issues.
  • Coordinate with external suppliers, partners, and service providers.
  • Support business continuity planning and disaster recovery processes.
  • Assist with travel bookings, accommodation, and logistics for staff.
  • Organise internal communications.

• Private Medical Insurance (AXA).
• Life Insurance (4× salary) with Unum.
• Employee Assistance Program.
• Enhanced parental leave.
• Professional qualification sponsorship.
• Accelerated career progression based on performance.
• Holiday entitlement increases with tenure.
• Flexible hours with core collaboration time.
• Paid volunteering leave.
• Gym & fitness discounts.
• Quarterly socials, and office snacks & drinks.

Novatus Global’s Equal Opportunities Statement: Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to any characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive.