At a Glance
- Tasks: Lead a small team in managing stock, orders, and deliveries while ensuring great customer service.
- Company: Fittleworth Medical, a leading home delivery service for medical supplies.
- Benefits: Life insurance, private healthcare, generous holiday, and flexible working options.
- Other info: Join a growing team with a commitment to personal, caring service.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management; warehouse or logistics background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Our Care Centre Hub’s stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team of 1 person and a good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.
Key Responsibilities
- Lead and support a small team, including regular 1-to-1s, annual reviews, hands-on training and ensuring the hub is a positive, productive place to be.
- Be a hands-on manager. You'll lead by example and get stuck in with the day-to-day work whether it's picking and packing orders, sorting stock or helping the team hit deadlines.
- Handle day-to-day people management, including any performance, absence or conduct issues, with support from HR.
- Oversee the picking, packing and dispatch of customer orders, making sure everything is accurate and on time.
- Manage stock levels, ordering supplies, checking deliveries, restocking shelves and completing regular stock checks.
- Work closely with other teams and departments to make sure we're delivering great service that meets company and NHS standards.
- Attend meetings, training sessions and the occasional conference to stay up to speed and connected with the wider team.
Skills and Experience
- Someone who genuinely cares about great customer service and takes pride in getting things right.
- Experience leading and supporting a team (even a small one); some background in warehouse, logistics or supply chain is helpful but not essential.
- A confident communicator both face to face, over the phone and in writing.
- Well organised, with a good eye for detail and the ability to juggle tasks and priorities.
- Comfortable working towards targets and keeping things on track.
- A proactive, can-do approach who's happy working on their own or as part of a team.
- Confident using computers and systems to manage stock or track performance.
- Able to understand basic reports and use that information to make decisions or improve how things run.
About us
Fittleworth Medical is one of the UK’s leading home delivery services for stoma, urology, and continence products. We support over 60,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres. We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need. We’re proud to be part of the JDS family, and we’re growing fast, with exciting changes happening across the business. What hasn’t changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service we’ve been known for since day one.
What we offer
- Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy).
- 8.5% employer pension contribution.
- Private healthcare paid for (with the option to add your family).
- Access to 'fittle-perks' - our reward platform full of discounts and wellbeing tools.
- 25 days holiday plus bank holidays, with the option to buy and sell extra days.
- 1 'Me Day' and 1 paid Volunteer Day every year.
- Support for families, including enhanced family-friendly policies.
- Flexible working.
- Employee Assistance Programme for everyday support.
- Refer a friend scheme if you bring great people into the team.
Warehouse Team Lead – Small Hub, Flexible Hours employer: Novatech Ltd
Fittleworth Medical is an exceptional employer, offering a supportive and dynamic work environment where team leaders can thrive. With flexible hours, generous benefits including private healthcare and a strong pension contribution, employees are encouraged to grow both personally and professionally. Our commitment to customer service and employee wellbeing makes Fittleworth a rewarding place to work, especially for those looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Lead – Small Hub, Flexible Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fittleworth Medical. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully led a team or handled challenges. Be ready to share these during your interview to demonstrate your hands-on management style and how you can keep things running smoothly.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering great service, be prepared to discuss how you've gone above and beyond for customers in the past. This will highlight your commitment to quality and care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Fittleworth Medical. Don’t miss out on this opportunity!
We think you need these skills to ace Warehouse Team Lead – Small Hub, Flexible Hours
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing a team, even if it's just one person. We want to see how you lead by example and support your team, so share specific examples of how you've done this in the past.
Be Hands-On:We love a proactive approach! In your application, mention any hands-on experience you have in warehouse or logistics roles. Talk about how you’ve been involved in picking, packing, or managing stock levels to show that you're ready to get stuck in.
Communicate Clearly:As a confident communicator, it’s important to convey your thoughts clearly in your written application. Use straightforward language and structure your application well, so we can easily see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fittleworth Medical!
How to prepare for a job interview at Novatech Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and skills required for the Warehouse Team Lead position. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Share specific examples of how you've successfully led a team in the past, focusing on your hands-on approach and how you’ve supported team members through training and performance management.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to juggle multiple tasks or resolve issues in a fast-paced environment. Be ready to explain how you prioritised tasks and ensured everything ran smoothly, especially in relation to stock management and order fulfilment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the company culture, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
