At a Glance
- Tasks: Lead a small team in managing stock, orders, and deliveries while ensuring great customer service.
- Company: Join Fittleworth Medical, a leading home delivery service for medical supplies.
- Benefits: Enjoy flexible hours, private healthcare, generous holiday, and life insurance cover.
- Other info: Be part of a growing team with exciting opportunities and a supportive culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management; logistics background is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Warehouse Manager of a distribution hub (Small Team) – Job Profile Summary
Our Care Centre Hub’s stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team (of 2 or more people) and good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.
Key Responsibilities- Lead and support a small team, including regular 1-to-1s, annual reviews, hands-on training and ensuring the hub is a positive, productive place to be.
- Be a hands-on manager. You'll lead by example and get stuck in with the day-to-day work whether it's picking and packing orders, sorting stock or helping the team hit deadlines.
- Handle day-to-day people management, including any performance, absence or conduct issues, with support from HR.
- Oversee the picking, packing and dispatch of customer orders, making sure everything is accurate and on time.
- Manage stock levels, ordering supplies, checking deliveries, restocking shelves and completing regular stock checks.
- Work closely with other teams and departments to make sure we're delivering great service that meets company and NHS standards.
- Attend meetings, training sessions and the occasional conference to stay up to speed and connected with the wider team.
- Someone who genuinely cares about great customer service and takes pride in getting things right.
- Experience leading and supporting a team (even a small one); some background in warehouse, logistics or supply chain is helpful but not essential.
- A confident communicator both face to face, over the phone and in writing.
- Well organised, with a good eye for detail and the ability to juggle tasks and priorities; comfortable working towards targets and keeping things on track.
- A proactive, can-do approach who's happy working on their own or as part of a team.
- Confident using computers and systems to manage stock or track performance.
- Able to understand basic reports and use that information to make decisions or improve how things run.
About us
Fittleworth Medical is one of the UK’s leading home delivery services for stoma, urology, and continence products. We support over 60,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres. We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need. We’re proud to be part of the JDS family, and we’re growing fast, with exciting changes happening across the business. What hasn’t changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service we’ve been known for since day one.
What we offer- Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy).
- 8.5% employer pension contribution.
- Private healthcare paid for (with the option to add your family).
- Access to "fittle-perks" - our reward platform full of discounts and wellbeing tools.
- 25 days holiday plus bank holidays, with the option to buy and sell extra days.
- 1 "Me Day" and 1 paid Volunteer Day every year.
- Support for families, including enhanced family-friendly policies.
- Flexible working.
- Employee Assistance Programme for everyday support.
- Refer a friend scheme if you bring great people into the team.
Warehouse Dispatch Manager - Flexible Hours & Benefits employer: Novatech Ltd
Fittleworth Medical is an exceptional employer, offering a supportive and dynamic work environment for the Warehouse Dispatch Manager role. With flexible hours, generous benefits including private healthcare and a strong pension contribution, employees are encouraged to grow and thrive within a small, dedicated team. Our commitment to personal development and a positive workplace culture ensures that every team member feels valued and empowered to make a difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Dispatch Manager - Flexible Hours & Benefits
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fittleworth Medical. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people management skills! Since you'll be leading a small team, think of examples from your past where you've successfully managed a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your leadership style.
✨Tip Number 3
Show off your organisational skills! Prepare to discuss how you keep things running smoothly in a busy environment. Whether it’s managing stock levels or ensuring timely deliveries, have some concrete examples ready to illustrate your ability to juggle tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Fittleworth Medical. We can’t wait to see your application!
We think you need these skills to ace Warehouse Dispatch Manager - Flexible Hours & Benefits
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing a team. We want to see how you've led others, so share specific examples of your hands-on approach and how you’ve supported your team in achieving their goals.
Be Detail-Oriented:Since the role involves managing stock levels and ensuring accuracy in orders, it’s crucial to demonstrate your attention to detail. Talk about any systems or processes you've implemented to keep things running smoothly.
Communicate Clearly:We value confident communicators, so make sure your application reflects this. Whether it's in your cover letter or CV, use clear and concise language to convey your experience and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive!
How to prepare for a job interview at Novatech Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Dispatch Manager. Familiarise yourself with the key tasks like managing stock levels, overseeing dispatch processes, and leading a small team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your previous experiences in leadership. Think of specific examples where you've successfully led a team, handled performance issues, or provided training. Highlighting these experiences will show that you can create a positive and productive environment.
✨Demonstrate Your Customer Service Mindset
Fittleworth Medical values great customer service, so be ready to talk about how you've prioritised customer satisfaction in past roles. Share stories that illustrate your commitment to getting things right and how you’ve gone the extra mile for clients. This will resonate well with the company's ethos.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
