Junior Trace Investigator – Training & Growth Path in Selsey

Junior Trace Investigator – Training & Growth Path in Selsey

Selsey Trainee 25354 - 25354 £ / year (est.) No working from home possible
Novatech Ltd

At a Glance

  • Tasks: Use cutting-edge tech to locate missing members and reunite them with their pensions.
  • Company: Join Target Professional Services, a leader in tracing and data verification.
  • Benefits: Starting salary of £25,354, annual bonus, and 50% nursery fee contribution.
  • Other info: Enjoy a supportive team, career growth, and fun company events!
  • Why this job: Perfect for inquisitive minds who love problem-solving and making a real impact.
  • Qualifications: Motivated learners with good IT skills and attention to detail.

The predicted salary is between 25354 - 25354 £ per year.

Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester). Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings. An exciting opportunity has arisen in our Trace team. We are looking for someone with an inquisitive mind, who loves a challenge and enjoys problem solving. Full training will be given.

Your day to day activities will include:

  • Using cutting edge desktop and trace technology, you will be instrumental in locating missing members and reuniting them with their pension schemes and investments.
  • You will be responsible for updating member details in our database and managing your workload to ensure that we deliver projects on time.
  • Make outbound phone calls to verify members.
  • Answer inbound phone calls when required.
  • Respond to member portal.
  • Conduct mortality and trace investigations.
  • Adhere to UK GDPR and Data Protection legislation.
  • Maintain a strict confidentiality on all company business.
  • Provide support as required throughout the company.

Benefits of working here:

  • Starting salary £25,354.
  • Hours (36.15) Monday–Friday between 9am–5pm.
  • Contract: Permanent.
  • Location: Selsey, West Sussex.
  • Target is an Employee Ownership Trust – you will become a beneficiary after 12 months employment.
  • Annual bonus (subject to business performance).
  • Supportive and friendly team to help you develop in the role.
  • 50% contribution towards nursery fees at the Pink Cottage.
  • 25% gym discount at Thrive gym.
  • WPA healthcare.
  • Auto enrolment pension.
  • Growing business with opportunity for career progression.
  • Two Company paid volunteer days per year.
  • Employee Assistance Program.
  • Perkbox employee discount scheme.
  • Company paid social events throughout the year.
  • Birthday, work anniversary and Christmas gift vouchers.

What are we looking for?

  • Someone who is highly motivated and eager to learn.
  • An enquiring mind, someone who thinks outside the box!
  • Excellent attention to detail and accuracy.
  • Good IT skills.
  • Self-motivation, resilience, and driven to exceed performance targets.
  • Excellent communication skills with customers, leaders and peers.
  • Great team player with a positive attitude.
  • Commitment to Target Professional Services core values.
  • Ability to work under pressure in a fast-paced environment.

A bit about Target Professional Services: Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022.

Our Vision: "Everyone connected to their pensions and savings. Securely, confidently, globally"

Our Mission: "By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"

Our company values: Respect, Passion, Integrity and Innovation underpin everything we do.

Junior Trace Investigator – Training & Growth Path in Selsey employer: Novatech Ltd

Target Professional Services is an exceptional employer located in the picturesque town of Selsey, offering a supportive and friendly work environment that fosters employee growth and development. With a commitment to innovation and integrity, employees benefit from comprehensive training, career progression opportunities, and unique perks such as a 50% contribution towards nursery fees and company-paid social events. As part of an Employee Ownership Trust, you will have a stake in the company's success, making your contributions truly meaningful.

Novatech Ltd

Contact Details:

Novatech Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Junior Trace Investigator – Training & Growth Path in Selsey

Tip Number 1

Get to know the company! Research Target Professional Services and their mission. When you understand their values and what they stand for, you can tailor your conversations to show how you fit right in.

Tip Number 2

Practice your problem-solving skills! Since they’re looking for someone with an inquisitive mind, try out some brain teasers or puzzles before your interview. It’ll help you think on your feet and impress them with your analytical skills.

Tip Number 3

Don’t underestimate the power of a follow-up! After your interview, drop them a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining the team.

We think you need these skills to ace Junior Trace Investigator – Training & Growth Path in Selsey

Problem Solving Skills
IT Skills
Attention to Detail
Database Management
Communication Skills
Outbound Calling
Inbound Call Handling

Some tips for your application 🫡

Show Your Inquisitive Side:Make sure to highlight your curiosity and problem-solving skills in your application. We love candidates who think outside the box, so share examples of how you've tackled challenges in the past!

Tailor Your CV:When applying, tweak your CV to reflect the skills and experiences that match our job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing relevant IT skills and attention to detail.

Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your motivation for joining our team and why you’re excited about the role. We appreciate a personal touch, so let your personality come through!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Novatech Ltd

Show Your Inquisitive Side

Since the role requires an inquisitive mind, be prepared to discuss how you approach problem-solving. Think of examples where you've tackled challenges or found creative solutions. This will demonstrate your fit for the Junior Trace Investigator position.

Brush Up on IT Skills

As good IT skills are essential, make sure you're comfortable with basic software and technology. Familiarise yourself with any tools mentioned in the job description, and be ready to discuss how you've used technology in past roles or projects.

Communicate Clearly

Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview, showing your interest in the company and the role.

Emphasise Teamwork and Positivity

Target Professional Services values teamwork and a positive attitude. Be ready to share experiences where you've worked well in a team or contributed positively to a group project. Highlighting your collaborative spirit will resonate well with the interviewers.