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- Tasks: Join us as a Repairs Operative, managing incoming goods and ensuring smooth documentation.
- Company: Direct 2 Desk (D2D) is a leading remote device management service with a growing reputation.
- Benefits: Enjoy flexible work options and the chance to be part of an innovative team.
- Why this job: Be a hero in our service, contributing to customer satisfaction and operational success.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail!
- Other info: Apply now to secure your spot in this exciting new role!
The predicted salary is between 24000 - 36000 £ per year.
Direct 2 Desk (D2D) is our all-in-one remote device management service. It’s a big deal for us and due to its ongoing success, we have a brand new role we need to fill! Within this new role, you’ll be one of the hero’s behind the service, focusing on booking in goods received from our D2D customers. Your mission, should you choose to accept it, includes: Ensuring all relevant documentation is received for D2D deliveries (meaning no missing “paperwork” on your watch!). Recording any discrepancies or damaged items (because nobody likes surprises, unless it’s cake). Processing items through our triage process (giving each item the VIP check over). But wait, there’s more! This role is offers lots of variety, as you’ll be trained up in other areas of our business, such as our showroom and returns department, so you can help to provide cover, as needed. What we’re looking for: As the successful candidate, you’ll be a methodical individual who excels at ensuring everything is processed correctly (basically, being organised is one of your superpowers). Your excellent communication skills, both verbal and written, will be essential for relaying information accurately to customers and colleagues across different department. You’ll have a can-do attitude and will strive to deliver the highest standards. Enthusiasm to learn and flexibility to support other areas when needed are key. Experience in a similar role is a plus, but most importantly, we’re looking for someone who is eager to learn. This is a great role for someone who has an interest in tech and is ready to start their tech career with a company recognised as one of the top 100 companies to work for in the South East, as voted for by our employee’s in the Best Companies survey (yup, we’re kind of a big deal, you could say!). If this sounds like your perfect next role, we want to hear from you! About the Repairs Team Our Repairs team is award-winning, snagging the title of the most successful department at this year’s Novatech employee awards! Their passion for what they do is unmatched, and the Repairs Supervisor is dedicated to training and development. Many of our Repairs team members often progress within the company, making it an awesome place for anyone eager to advance their career. What working here means for you: This role is based at our head office in Portchester, Hampshire, where the tea, coffee, and hot chocolate flow freely. We even have Bovril for those who fancy it! There are heaps of other perks when working for us too! For starters, we’re a top 100 company to work for in the South East, as voted by our amazing staff via the Best Companies engagement survey. We jam to music while we work and embrace a non-corporate vibe. We believe that when you can be your authentic self, whilst working with some cool people, that you enjoy your work more and take greater pride in what you do. We’re all about your wellbeing and regularly organise team events, employee awards, and charity dos. We also care about the environment and have won awards for our efforts, which include being a net positive business (meaning we put more energy back into the grid than we use – which we are super proud of!) Our Portchester site has excellent transport links, with free staff parking and a secure bike shed if you prefer to pedal in. Plus, there’s: 25 days of annual leave plus bank holidays (with the option to buy extra days) Health plan scheme Cycle to work scheme Employee wellbeing Programme Staff discounts Social and wellbeing events An awesome breakout room with gaming PC’s, TV, board games, books and a pool table Kitchen and shower facilities About us: For over 37 years, we’ve been rocking the IT tech scene, and our passion for it only grows stronger! While gaming and retail are part of our business, our true expertise lies in our work within the business to business arena, partnering with some of the biggest and most respected names across various industries to deliver top-notch tech solutions. From crafting life-saving training simulators and constructing intricate servers to streamlining the onboarding and offboarding of remote staff with our Direct 2 Desk service, we’re always at the forefront of exciting and ground breaking projects. How cool is that? TPBN1_UKTJ
Repairs Operative employer: Novatech Ltd
Contact Detail:
Novatech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Operative
✨Tip Number 1
Familiarize yourself with remote device management services like Direct 2 Desk. Understanding the ins and outs of this industry will help you speak confidently about your interest in the role during any discussions.
✨Tip Number 2
Highlight any previous experience you have with logistics or inventory management. Being able to demonstrate your skills in handling goods and documentation will make you stand out as a candidate.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Since you'll be working closely with D2D customers, emphasizing your ability to communicate effectively and work well with others can set you apart.
✨Tip Number 4
Be prepared to discuss how you handle challenges and problem-solving in a fast-paced environment. This role requires quick thinking, so sharing relevant examples can demonstrate your readiness for the position.
We think you need these skills to ace Repairs Operative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Repairs Operative position. Understand the key responsibilities and skills required, such as managing documentation and booking in goods.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous work in remote device management or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you would be a great fit. Mention specific examples from your past experiences that relate to the job.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Novatech Ltd
✨Understand the D2D Service
Make sure you have a solid understanding of Direct 2 Desk (D2D) and its importance in remote device management. Familiarize yourself with how the service operates and the role it plays in customer satisfaction.
✨Showcase Your Organizational Skills
Since the role involves booking in goods and managing documentation, be prepared to discuss your organizational skills. Share examples from your past experiences where you successfully managed multiple tasks or projects.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to the role. Think about potential challenges you might face when dealing with goods received and how you would resolve them effectively.
✨Demonstrate Team Collaboration
Highlight your ability to work as part of a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, especially in a fast-paced environment.
