At a Glance
- Tasks: Lead a small team in managing stock and ensuring smooth operations at our Care Centre Hub.
- Company: Join Fittleworth Medical, a leading home delivery service for medical supplies.
- Benefits: Enjoy competitive pay, private healthcare, generous holiday, and flexible working options.
- Other info: Be part of a growing team with exciting opportunities for career advancement.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service are key.
The predicted salary is between 30000 - 40000 £ per year.
Warehouse Manager of a distribution hub (Small Team) – Job Profile Summary
Our Care Centre Hub’s stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team of 1 person and a good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.
Key Responsibilities
- Lead and support a small team, including regular 1-to-1s, annual reviews, hands-on training and ensuring the hub is a positive, productive place to be.
- Be a hands-on manager. You'll lead by example and get stuck in with the day-to-day work whether it's picking and packing orders, sorting stock or helping the team hit deadlines.
- Handle day-to-day people management, including any performance, absence or conduct issues, with support from HR.
- Oversee the picking, packing and dispatch of customer orders, making sure everything is accurate and on time.
- Manage stock levels, ordering supplies, checking deliveries, restocking shelves and completing regular stock checks.
- Work closely with other teams and departments to make sure we're delivering great service that meets company and NHS standards.
- Attend meetings, training sessions and the occasional conference to stay up to speed and connected with the wider team.
Skills and Experience
- Someone who genuinely cares about great customer service and takes pride in getting things right.
- Experience leading and supporting a team (even a small one); some background in warehouse, logistics or supply chain is helpful but not essential.
- A confident communicator both face to face, over the phone and in writing.
- Well organised, with a good eye for detail and the ability to juggle tasks and priorities.
- Comfortable working towards targets and keeping things on track.
- A proactive, can-do approach who's happy working on their own or as part of a team.
- Confident using computers and systems to manage stock or track performance.
- Able to understand basic reports and use that information to make decisions or improve how things run.
About us
Fittleworth Medical is one of the UK’s leading home delivery services for stoma, urology, and continence products. We support over 60,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres. We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need. We’re proud to be part of the JDS family, and we’re growing fast, with exciting changes happening across the business. What hasn’t changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service we’ve been known for since day one.
What we offer
- Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy).
- 8.5% employer pension contribution.
- Private healthcare paid for (with the option to add your family).
- Access to 'fittle-perks' - our reward platform full of discounts and wellbeing tools.
- 25 days holiday plus bank holidays, with the option to buy and sell extra days.
- 1 'Me Day' and 1 paid Volunteer Day every year.
- Support for families, including enhanced family-friendly policies.
- Flexible working.
- Employee Assistance Programme for everyday support.
- Refer a friend scheme if you bring great people into the team.
Part Time Dispensing Manager - Bingley employer: Novatech Ltd
Fittleworth Medical is an exceptional employer, offering a supportive and dynamic work environment in Bingley. With a strong focus on employee well-being, we provide generous benefits such as private healthcare, a robust pension scheme, and ample holiday allowances, alongside opportunities for personal and professional growth. Join our dedicated team and be part of a company that values great customer service and fosters a positive culture where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Dispensing Manager - Bingley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fittleworth Medical's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role involves managing a small team, think about examples from your past where you've led or supported others. Be ready to share how you’ve handled challenges and kept things running smoothly – it’ll show you’re the hands-on manager they need.
✨Tip Number 3
Prepare for those tricky questions! You might be asked how you’d handle performance issues or manage stock levels. Think through your approach and be ready to discuss your strategies. This will demonstrate your proactive, can-do attitude that Fittleworth is looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Dispensing Manager - Bingley
Some tips for your application 🫡
Show Your Team Spirit:We want to see how you lead and support your team! Share examples of how you've managed a small group, highlighting your hands-on approach and any training or mentoring you've provided.
Be Detail-Oriented:In this role, attention to detail is key. Make sure to mention your experience with stock management, ordering, and ensuring accuracy in picking and packing. We love a candidate who can juggle tasks while keeping everything on track!
Communicate Clearly:As a confident communicator, it's important to showcase your ability to connect with others. Whether it's face-to-face or in writing, let us know how you ensure great customer service and keep everyone informed.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team at Fittleworth Medical!
How to prepare for a job interview at Novatech Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and think about how your experience aligns with managing a small team and overseeing stock processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Since this position involves leading a small team, be prepared to discuss your management style. Think of examples where you've successfully supported or trained team members. Highlight your hands-on approach and how you create a positive work environment, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like performance issues or tight deadlines. Prepare some scenarios from your past experience where you successfully navigated challenges. This will demonstrate your problem-solving skills and ability to manage people effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company's approach to customer service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
