Fittleworth Medical is seeking a Customer Service Retention Advisor to protect and grow our client base through proactive outreach and tailored retention strategies. You will manage inbound and outbound calls, maintain accurate CRM records, and drive loyalty across Ostomy and Continence Care products.
The role focuses on educating clients about Hollister and Dansac products, promoting upgrades when appropriate, and delivering exceptional service with strong collaboration with clinical teams.
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Healthcare Retention & Client Success Advisor in Littlehampton employer: Novatech Ltd
Neals Yard Remedies is an exceptional employer, offering a vibrant work culture in the heart of St Albans where employees are encouraged to grow and develop their skills in beauty and wellness. With a focus on teamwork and customer care, staff enjoy unique benefits such as hands-on product demonstrations and the opportunity to build meaningful relationships with customers, making every day rewarding and fulfilling.