At a Glance
- Tasks: Lead a small team in managing stock, orders, and deliveries at our Care Centre Hub.
- Company: Join Fittleworth Medical, a leading home delivery service for medical supplies.
- Benefits: Enjoy flexible hours, life insurance, private healthcare, and generous holiday options.
- Other info: Be part of a growing team with a commitment to customer care and personal development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management; warehouse or logistics background is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Our Care Centre Hub’s stocks medical supplies which are distributed by van to our clients in the local area. You do not need medical experience for this position. What you do need is experience managing a team (of 2 or more people) and a good head for keeping our stocking, ordering, picking, packing and delivering processes running smoothly.
Key Responsibilities
- Lead and support a small team, including regular 1-to-1s, annual reviews, hands-on training and ensuring the hub is a positive, productive place to be.
- Be a hands-on manager. You'll lead by example and get stuck in with the day-to-day work whether it's picking and packing orders, sorting stock or helping the team hit deadlines.
- Handle day-to-day people management, including any performance, absence or conduct issues, with support from HR.
- Oversee the picking, packing and dispatch of customer orders, making sure everything is accurate and on time.
- Manage stock levels, ordering supplies, checking deliveries, restocking shelves and completing regular stock checks.
- Work closely with other teams and departments to make sure we're delivering great service that meets company and NHS standards.
- Attend meetings, training sessions and the occasional conference to stay up to speed and connected with the wider team.
Skills and Experience
- Someone who genuinely cares about great customer service and takes pride in getting things right.
- Experience leading and supporting a team (even a small one); some background in warehouse, logistics or supply chain is helpful but not essential.
- A confident communicator both face to face, over the phone and in writing.
- Well organised, with a good eye for detail and the ability to juggle tasks and priorities.
- Comfortable working towards targets and keeping things on track.
- A proactive, can-do approach who's happy working on their own or as part of a team.
- Confident using computers and systems to manage stock or track performance.
- Able to understand basic reports and use that information to make decisions or improve how things run.
About us
Fittleworth Medical is one of the UK’s leading home delivery services for stoma, urology, and continence products. We support over 60,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres. We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need. We’re proud to be part of the JDS family, and we’re growing fast, with exciting changes happening across the business. What hasn’t changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service we’ve been known for since day one.
What we offer
- Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy).
- 8.5% employer pension contribution.
- Private healthcare paid for (with the option to add your family).
- Access to 'fittle-perks' - our reward platform full of discounts and wellbeing tools.
- 25 days holiday plus bank holidays, with the option to buy and sell extra days.
- 1 'Me Day' and 1 paid Volunteer Day every year.
- Support for families, including enhanced family-friendly policies.
- Flexible working.
- Employee Assistance Programme for everyday support.
- Refer a friend scheme if you bring great people into the team.
Warehouse Dispatch Manager - Flexible Hours & Benefits in Goring-by-Sea employer: Novatech Ltd
Fittleworth Medical is an exceptional employer, offering a supportive and dynamic work environment for the Warehouse Dispatch Manager role. With flexible hours, generous benefits including private healthcare and a strong pension contribution, employees are encouraged to grow and thrive within a small, dedicated team. Our commitment to personal service and employee wellbeing makes Fittleworth a rewarding place to work, where you can make a real difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Dispatch Manager - Flexible Hours & Benefits in Goring-by-Sea
✨Tip Number 1
Get to know the company inside out! Research Fittleworth Medical and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and logistics. Think about examples from your past experiences that showcase your leadership skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Fittleworth Medical.
We think you need these skills to ace Warehouse Dispatch Manager - Flexible Hours & Benefits in Goring-by-Sea
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing a team, even if it's just a small one. We want to see how you've led by example and supported your team in achieving their goals.
Be Detail-Oriented:Since the role involves managing stock levels and ensuring accuracy in orders, it’s crucial to demonstrate your attention to detail. Share examples of how you've successfully juggled tasks and maintained organisation in previous roles.
Communicate Clearly:We value confident communicators, so make sure your application reflects your ability to convey information effectively. Whether it’s in writing or face-to-face, show us how you’ve engaged with your team and customers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Novatech Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Dispatch Manager. Familiarise yourself with the key tasks like managing stock levels, overseeing dispatch processes, and leading a small team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully led a team, handled performance issues, or provided hands-on training. This will highlight your ability to create a positive and productive work environment.
✨Demonstrate Your Problem-Solving Abilities
In the interview, be ready to talk about how you've tackled challenges in past roles. Whether it's dealing with stock discrepancies or meeting tight deadlines, share stories that showcase your proactive approach and ability to juggle multiple tasks while keeping everything on track.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team's dynamics, the company's goals for the distribution hub, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
