At a Glance
- Tasks: Lead a dynamic catering team at a world-class motorsport venue, ensuring exceptional food and service.
- Company: Join MotorSport Vision, Europe's leading race circuit operator with iconic venues.
- Benefits: Enjoy a permanent contract, competitive salary, and the thrill of major events.
- Other info: Flexible hours, including evenings and weekends, with opportunities for growth.
- Why this job: Be part of an exciting environment where your passion for hospitality can shine.
- Qualifications: Experience in catering management, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 ÂŁ per year.
MotorSport Vision (MSV) is Europe’s leading race circuit operator, owning and operating some of the UK’s most iconic venues, including Brands Hatch, one of the world’s most celebrated motorsport circuits, which hosts major national and international events throughout the year. We are seeking a confident and committed Deputy Catering Manager to support the effective day-to-day running of the catering operation at Brands Hatch.
Working closely with the Catering Manager, you’ll play a key role in operational delivery, team leadership, cost control, operational analysis and ensuring exceptional standards in food, beverage, and hospitality experiences across this world‑class venue. This is a hands‑on, customer focused position ideal for someone passionate about food, hospitality and team development.
The Catering team at Brands Hatch delivers a high‑volume, commercially driven food and front‑of‑house operation across a diverse and vibrant venue. This includes two restaurants, one pit‑lane Café, over 40 hospitality suites, and dedicated corporate hospitality floors, servicing a calendar of promoted large‑scale race events, track hire, and private event activity. Success relies on strong planning, agility, and a sharp focus on operational and financial performance.
As Deputy Catering Manager, you will play a pivotal role in driving the smooth day‑to‑day running and profitable delivery of catering services. With primary responsibility for front‑of‑house standards, you will lead the customer journey, ensuring consistently high levels of service, presentation, and brand experience across all outlets. You will support the Catering Manager in delivering creative offers, maximising revenue opportunities, controlling costs, and developing high‑performing teams through effective training and leadership.
This is a fast‑paced, hands‑on role requiring strong commercial awareness, attention to detail, and the ability to adapt to fluctuating demand. Flexibility is essential, as the role includes evening and weekend working, particularly during major events, where delivering exceptional customer experience at scale is critical.
Key Responsibilities
- Plan and manage staffing levels across all catering and hospitality outlets using RotaCloud ensuring optimal deployment aligned to forecast demand, operational complexity and labour budgets, with a particular focus on major promoted events.
- Ensure all front‑of‑house staff are fully trained, compliant and confident, with a clear understanding of service expectations and brand standards.
- Support the production and presentation of labour reports, margin analysis and performance recommendations to drive financial control and continuous improvement.
- Lead food and beverage product reviews, analysing gross profit margins, weighted margins and sales performance to inform decision‑making and maximise commercial return.
- Oversee stock management across restaurants and hospitality areas, controlling ordering processes and minimising wastage to protect margins.
- Assisting the Catering Manager and Head chef in monitoring and maintaining food quality, presentation and service standards, ensuring they consistently meet or exceed guest expectations; proactively resolve issues to safeguard customer satisfaction.
- Assisting the Catering Manager in overseeing the Coordination of delivery, setup and breakdown of catering equipment and supplies to support efficient event execution.
- Manage the operational flow of events, overseeing food service, beverage distribution and guest interaction to ensure smooth, high‑quality delivery at scale.
- Support the Circuit Manager and Catering Manager during event‑day operations, including effective liaison with concession partners and the creation and maintenance of advanced Excel‑based event return and performance reporting.
- Maintain and continually enhance hospitality standards across suites and corporate areas, delivering a premium, first‑class guest experience.
- Maintain accurate compliance and safety documentation, ensuring all legal, food safety and health & safety requirements are fully met.
- Contribute to weekly catering meetings, providing clear operational updates, performance insights and improvement opportunities.
- Develop and present business cases for product innovation, focusing on enhancing the guest experience, driving efficiency and maintaining food and beverage standards.
- Ensure all catering equipment is fully operational, coordinating maintenance and repairs with suppliers to minimise disruption.
- Support the Catering Manager and Head Chef in menu development and pricing updates across operational systems to reflect commercial strategy.
- Deputise for the Catering Manager as required, providing leadership continuity and operational oversight.
We are looking for somebody with:
- An experienced catering or hospitality Deputy Manager, ideally within catering or premium hospitality with a strong background in catering retail operations.
- Experience within large‑scale, high‑volume venues.
- Advanced Microsoft Office ability, especially Microsoft Excel.
- Experience using a digital rota system ie RotaCloud, utilising reporting features to assist in implementing new procedures and policies.
- A strong track record of driving growth and performance in catering.
- Confident with ownership of food and beverage financial outcomes.
- Communication skills, both written and verbal.
- Strong organisational and planning ability.
- High attention to detail and accuracy.
- Relevant Food Safety & Hygiene qualification.
- Personal Licence / WSET qualification would be desirable.
- Ability to prioritise workloads and meet deadlines.
- Team‑focused with a proactive, can‑do attitude.
- Flexible and willing to work evenings and weekends.
You’ll be a highly motivated and energetic individual who thrives in a fast‑paced, event‑driven environment. You’ll take pride in delivering exceptional customer experiences while maintaining the highest professional standards. This role is being offered on a permanent 42.5 hour contract. Due to the location of the circuit, a full UK driving licence is essential for the role. This is an exciting opportunity to be part of a dynamic team at one of the UK’s most prestigious motorsport venues.
Deputy Catering Manager employer: Novatech Ltd
Contact Detail:
Novatech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Catering Manager
✨Tip Number 1
Get to know the venue! Familiarise yourself with Brands Hatch and its catering operations. This will help you speak confidently about how your experience aligns with their needs during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, problem-solving, and customer service excellence. This will show you're ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team at Brands Hatch.
We think you need these skills to ace Deputy Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deputy Catering Manager role. Highlight your experience in catering and hospitality, especially in high-volume environments. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for food and hospitality, and explain why you’re the perfect fit for our team at Brands Hatch. Let us know how you can contribute to delivering exceptional customer experiences.
Showcase Your Leadership Skills: As a Deputy Catering Manager, leadership is key. Use your application to demonstrate your experience in team management and training. We love seeing examples of how you've developed high-performing teams in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Novatech Ltd
✨Know Your Venue
Before the interview, do your homework on Brands Hatch and MotorSport Vision. Familiarise yourself with their catering operations, the types of events they host, and their customer service standards. This will show your genuine interest and help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Deputy Catering Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service standards. Highlight how you can motivate and develop staff to deliver exceptional customer experiences.
✨Be Ready for Operational Scenarios
Expect questions about how you'd handle specific operational challenges, especially during high-pressure events. Think through scenarios like managing staffing levels during peak times or resolving customer complaints. Practising these responses will help you feel more confident and prepared.
✨Discuss Financial Acumen
Since the role involves cost control and financial performance, be prepared to discuss your experience with budgeting, margin analysis, and revenue maximisation. Bring examples of how you've previously driven growth in catering operations and how you plan to apply that knowledge at Brands Hatch.