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- Tasks: Lead our beauty counter, delivering exceptional customer experiences and driving sales.
- Company: Join the iconic John Lewis team in a vibrant retail environment.
- Benefits: Enjoy generous discounts, bonuses, and a supportive work culture.
- Why this job: Be part of a passionate team that values beauty and wellness.
- Qualifications: Sales experience in beauty or readiness for an exciting career leap.
- Other info: Flexible hours and opportunities for personal growth await you.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to exceed customer expectations and deliver bold objectives through retail excellence? As our Counter Manager on our Gondola situated in the heart of the Beauty floor, you will have proven sales experience, demonstrating a strong track record of successful business growth. You will be in sole charge of our brand offering in John Lewis Oxford Street providing our customers with a high touch customer experience, sharing your passion for Neals Yard Remedies.
You will be super motivated to deliver on KPIs, increase customer loyalty, and create a positive environment to thrive in. Uncompromising in your approach to identifying opportunities, you will elevate our customer experience, whilst moving our business forward with high-level commercial awareness, experience of retail operations and the ability to build collaborative relationships with retailers and customers alike. You will help deliver an effective business plan to achieve our vision and goals.
You will have previous experience of working as a Counter Manager within a Beauty Brand or be ready for the next exciting stage in your career. Your passion for beauty, skincare and wellness will be infectious, together with experience in delivering on commercial objectives through a customer first approach. Responsible for creating and executing a strong business plan in-line with Neal’s Yard Remedies values & behaviours.
What you will have:
- A collaborative and positive approach
- Able to inspire others to deliver results
- Ability to identify opportunities to drive business forward
- Excellent communication and listening skills
- Confident communicator and natural influencer
- Excellent attention to detail
- Flexible in approach to working hours
What you will get:
- Generous employee discount
- Company pension
- Bonus for exceeding targets
- Group Life Assurance
- Long service benefits
- Paid community days
- Employee Assistance Programme
Counter Manager (John Lewis) employer: Novatech Ltd
Contact Detail:
Novatech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager (John Lewis)
✨Tip Number 1
Get to know the brand inside out! Dive deep into Neal’s Yard Remedies and understand their values, products, and customer base. This knowledge will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your pitch! Be ready to share your previous sales successes and how you've exceeded targets. Use specific examples that highlight your ability to drive business growth and enhance customer experiences.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and company culture. Building these connections can give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the team at John Lewis and being part of the beauty community.
We think you need these skills to ace Counter Manager (John Lewis)
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty, skincare, and wellness shine through. We want to see how your enthusiasm aligns with our brand values and how you can inspire others with your passion.
Highlight Your Sales Experience: Make sure to showcase your proven sales experience and any successful business growth you've achieved in the past. We’re looking for someone who can deliver on KPIs and drive customer loyalty, so don’t hold back on those achievements!
Be Collaborative: We value a collaborative approach, so mention any experiences where you’ve worked well with others to achieve results. Whether it’s with your team or customers, show us how you build relationships and create a positive environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Novatech Ltd
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Neal’s Yard Remedies products. Understand their benefits, ingredients, and how they stand out in the beauty market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Success
Prepare specific examples of your previous sales achievements. Use metrics to demonstrate how you’ve exceeded targets or improved customer loyalty in past roles. This will highlight your ability to drive business growth and meet KPIs, which is crucial for the Counter Manager position.
✨Demonstrate Your Customer-Centric Approach
Think of scenarios where you’ve gone above and beyond for customers. Be ready to discuss how you create a positive shopping experience and build relationships. This aligns perfectly with the role's focus on delivering high-touch customer service.
✨Be Ready to Discuss Collaboration
Since the role involves working closely with both customers and retailers, prepare to talk about your experience in building collaborative relationships. Share examples of how you’ve worked with teams to achieve common goals, as this will show your ability to inspire others and foster a positive environment.
