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- Tasks: Engage customers with beauty products and deliver exceptional service daily.
- Company: Join Neals Yard Remedies at our first Beauty Counter in Fenwick Kingston.
- Benefits: Enjoy generous discounts, a pension plan, and 25 days annual leave.
- Why this job: Be part of a passionate team and make a difference in customers' lives.
- Qualifications: Previous beauty advisory experience or a strong passion for beauty and wellness.
- Other info: Flexible hours and opportunities for personal growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
Become part of our passionate team, as we launch our first Beauty Counter in Fenwick Kingston
As our Beauty Advisor, you will have proven sales experience, with a passion for providing our customers with a high touch customer experience, sharing your passion for Neals Yard Remedies. You\’ll be super motivated to deliver on KPIs, increase customer loyalty, and create a positive environment to thrive in.
Working with the Counter Manager you\’ll help elevate our customer experience, with the ability to build collaborative relationships with retailers and customer alike.
You\’ll have previous experience of working as a Beauty Advisor within a Beauty Brand or be ready for the next exciting stage in your career. Your passion for beauty, skincare and wellness will be infectious, as you support the Counter Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationship with a customer inspired approach.
This is the perfect opportunity to showcase your ability to tell stories to bring our beautiful products to life.
Making a difference to our customers day – everyday.
What you\’ll have:
- You\’ll be friendly and approachable with a passion to learn
- Confident with the ability to build great relationships
- Excellent customer service skills
- Strong knowledge, skills and experience in a busy environment
- A positive \’can do\’ attitude
- Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
- A great team worker who is inspired to deliver great results.
- A passion and commitment to learn about beauty, skincare, products, and wellness therapies.
Able to work flexible hours as required.
What you\’ll get:
- Generous employee discount
- Company pension
- Group Life Assurance
- Long service benefits
- Paid community days
- 25 days annual leave plus Bank Holidays (Full Time)
- Employee Assistance Programme
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Beauty Advisor (Fenwick) employer: Novatech Ltd
Contact Detail:
Novatech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (Fenwick)
✨Tip Number 1
Familiarise yourself with Neals Yard Remedies and their product range. Understanding the brand's ethos and key products will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous sales experiences and how you've successfully met KPIs in past roles. Be ready to share specific examples that highlight your ability to drive sales and enhance customer loyalty.
✨Tip Number 3
Showcase your interpersonal skills by thinking of ways to build rapport with customers. Consider role-playing scenarios where you can demonstrate your warm and caring approach to customer service.
✨Tip Number 4
Research current beauty trends and wellness therapies. Being knowledgeable about the latest in beauty will not only impress your interviewers but also show your commitment to continuous learning in the field.
We think you need these skills to ace Beauty Advisor (Fenwick)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. Emphasise any previous roles as a Beauty Advisor or in similar environments, showcasing your passion for beauty and wellness.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for Neals Yard Remedies and the beauty industry. Share specific examples of how you've delivered excellent customer experiences and met KPIs in past roles.
Showcase Your Knowledge: In your application, demonstrate your understanding of beauty, skincare, and wellness. Mention any relevant training or certifications you have, and express your eagerness to learn more about the products you'll be representing.
Highlight Teamwork and Collaboration: Since the role involves working closely with the Counter Manager and building relationships, include examples of how you've successfully collaborated with others in previous positions. This will show your ability to contribute positively to the team environment.
How to prepare for a job interview at Novatech Ltd
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for beauty, skincare, and wellness during the interview. Share personal experiences or stories that highlight your passion and knowledge about the products, as this will resonate well with the interviewers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the role's focus on creating a high-touch customer experience.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Counter Manager and other team members, be ready to discuss your experience in collaborative environments. Share instances where you successfully worked as part of a team to achieve common goals.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to sales and customer loyalty. Be prepared to discuss how you've met or exceeded KPIs in past roles, showcasing your motivation and results-driven approach.
