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- Tasks: Support clients through onboarding and ensure a smooth experience.
- Company: Leading ESG technology firm with a focus on sustainability.
- Benefits: Competitive salary, hybrid work model, and supportive team environment.
- Why this job: Join a mission-driven company and make a difference in client success.
- Qualifications: Strong customer support skills and excellent communication abilities.
- Other info: Dynamic role with opportunities for growth in the ESG sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading ESG technology firm is seeking an Onboarding Associate to join its client-facing team. In this role, you will support Customer Success Managers by ensuring efficient client experiences through onboarding and retention.
A successful candidate will have strong customer support experience, be skilled in communication, and possess a knack for problem-solving.
This role offers a competitive salary and hybrid working arrangements in London, with two days in the office.
ESG Onboarding Specialist — Hybrid London employer: Novata
Contact Detail:
Novata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ESG Onboarding Specialist — Hybrid London
✨Tip Number 1
Network like a pro! Reach out to current employees at the ESG tech firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and problem-solving. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your communication skills during the interview. We should be clear and concise, and don’t forget to ask insightful questions about the onboarding process and client experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to highlight our relevant experience directly.
We think you need these skills to ace ESG Onboarding Specialist — Hybrid London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the ESG Onboarding Specialist role. Highlight your customer support experience and any relevant problem-solving skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ESG and how your communication skills can enhance client experiences. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Novata
✨Know Your ESG Basics
Before the interview, brush up on your knowledge of Environmental, Social, and Governance (ESG) principles. Understanding the core concepts will not only show your interest in the field but also help you engage in meaningful conversations about the company's mission and values.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences that highlight your customer support skills. Think of specific situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to contribute to the onboarding process effectively.
✨Practice Problem-Solving Scenarios
Anticipate questions that may involve problem-solving scenarios related to client onboarding. Practise articulating your thought process and solutions clearly. This will showcase your analytical skills and your knack for tackling challenges head-on.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your genuine interest and helps you assess if the company is the right fit for you. Plus, it gives you a chance to learn more about how they support their clients.
